Remote Healthcare Office Coordinator

Atticus Advisory Solutions, Inc.; Metro Manila; Remote; PHP 223,000 - 357,000; Full time

Benefits offered by this job

Health insurance

Annual leaves

Flexible work arrangements

Job summary

Atticus Advisory Solutions, Inc. is seeking a reliable Office Coordinator to provide remote administrative and operational support for our healthcare practice.

The role involves coordinating patient services, insurance verifications, authorizations, and maintaining EMR data with privacy and accuracy. The ideal candidate will have experience in medical, rehabilitation, or mental health settings, and must handle multiple priorities with professionalism and confidentiality in a remote work

Qualifications

• High school diploma or equivalent; healthcare admin certification preferred.
• Experience in medical/rehabilitation/behavioral health settings preferred.
• Experience with insurance verification and prior authorizations strongly preferred.
• Familiarity with EMR/EHR systems.
• Proficiency with Microsoft Office (Word, Excel, Outlook).
• Strong verbal and written communication; excellent organizational and time-management skills.

Responsibilities

• Appointment Management: Coordinate patient schedules, confirm appointments, and assist with cancellations and rescheduling requests.
• Insurance Verification & Authorizations: Verify patient insurance eligibility and benefits and obtain required authorizations for medical, rehabilitation, and mental health services.
• Patient Communication: Respond to patient phone calls, emails, and other communications in a timely, professional, and courteous manner. Direct clinical or billing concerns to the appropriate team member.
• Patient Documentation: Maintain accurate and up-to-date patient information in the Electronic Medical Record (EMR) system, enter data, upload documentation, and ensure required paperwork is complete and sent to the clinical staff.
• Administrative Support: Perform general virtual office duties, including managing correspondence, organizing electronic files, completing forms, tracking outstanding tasks, and maintaining administrative records.
• Team Coordination: Communicate with clinical, billing, and administrative staff to help ensure efficient day-to-day operations and a seamless patient experience.
• Follow-Up & Task Management: Track outstanding authorizations, credentialing items, patient documentation, insurance requests, and other time-sensitive administrative tasks through completion.
• Confidentiality & Compliance: Maintain patient confidentiality and handle protected health information in accordance with HIPAA requirements and organizational policies.

Skills

Microsoft Office

Communication skills

Organizational skills

Time management

Education

High school diploma

Healthcare administration certification

Tools

EMR/EHR systems

Job description

Atticus Advisory Solutions, Inc. is seeking a reliable Office Coordinator to provide remote administrative and operational support for our healthcare practice.

The role involves coordinating patient services, insurance verifications, authorizations, and maintaining EMR data with privacy and accuracy. The ideal candidate will have experience in medical, rehabilitation, or mental health settings, and must handle multiple priorities with professionalism and confidentiality in a remote work