Remote Healthcare Front Desk Coordinator

Rockstar; Manila; Remote; PHP 1,516,000 - 2,274,000; Full time

Job summary

Rockstar is seeking a skilled Front Desk Virtual Assistant to support U.S.-based healthcare practices from a remote, full-time position. The role focuses on patient scheduling, intake workflows, insurance verification, prior authorizations, and comprehensive administrative support delivered entirely remotely.

You will coordinate with clinicians and staff, maintain EMR data accuracy, manage referrals, and ensure HIPAA-compliant communications while delivering excellent patient experiences across

Qualifications

• 2+ years of experience in medical administrative roles.
• Strong scheduling and patient communication skills.
• Experience with insurance verification and prior authorizations.
• Excellent English communication and attention to detail.
• Ability to work independently with HIPAA-compliant remote setup.

Responsibilities

• Answer calls and emails with professionalism.
• Schedule, confirm, and manage patient appointments.
• Verify insurance and obtain pre-authorizations.
• Enter and maintain patient data in the EMR.
• Coordinate with clinical staff for intake and onboarding.
• Assist billing with documentation requests.

Skills

Patient scheduling

EMR data entry

English communication

Attention to detail

Tools

Prompt EMR

WebPT

Raintree

Google Workspace

Job description

Rockstar is seeking a skilled Front Desk Virtual Assistant to support U.S.-based healthcare practices from a remote, full-time position. The role focuses on patient scheduling, intake workflows, insurance verification, prior authorizations, and comprehensive administrative support delivered entirely remotely.

You will coordinate with clinicians and staff, maintain EMR data accuracy, manage referrals, and ensure HIPAA-compliant communications while delivering excellent patient experiences across