Remote Healthcare Eligibility Verifier (Night Shift)

Vector Outsourcing Solutions; Mandaluyong; Remote; PHP 223,000 - 357,000; Full time

Benefits offered by this job

Provided equipment

Work from home

Job summary

Vector Outsourcing Solutions is hiring a Healthcare Insurance Verification Associate to support senior care services from home in the Philippines. Responsibilities include verifying eligibility, benefits, and accuracy of patient data. You will liaise with insurance providers, educate patients on coverage, and coordinate with care teams to ensure timely enrollment and care.

Night shifts are common. Candidates should have 1–2 years in healthcare insurance verification, a Bachelor's degree, strong

Qualifications

• Bachelor's degree required or preferred in Medical field
• Consultancy basis minimum 6 months contract
• 1–2 years of experience in healthcare insurance verification or related role
• Excellent English communication skills, both written and oral
• Ability to prioritize and organize multiple tasks
• Strong communication skills and customer centric
• Willing to work in shifting schedules, mostly night shift
• Able to work from home, with reliable internet connection

Responsibilities

• Verify patient insurance eligibility, benefits, co-pays, deductibles, and coverage for Senior/Elder Care services.
• Contact insurance providers and use online portals to confirm eligibility and benefits.
• Collect, review, and maintain accurate patient demographics, insurance information, and required documentation.
• Educate patients on insurance coverage, preventive care services, and estimated out-of-pocket costs.
• Answer patient inquiries and provide guidance on insurance benefits and care options.
• Coordinate with physicians, care coordinators, and nursing home staff to support patient enrollment and timely care.
• Identify patients due for preventive care and assist with appointment scheduling.
• Maintain accurate records in EHR/EMR and insurance verification systems while ensuring HIPAA compliance.
• Generate reports on eligibility verification, patient enrollment, and insurance coverage trends.
• Follow company and client policies, procedures, and perform other duties as assigned.

Skills

English communication

Multitasking

Customer-centric

Organizational skills

Attention to detail

Education

Bachelor's degree (preferably in Medical)

Tools

EHR/EMR systems

Insurance verification software

Job description

Vector Outsourcing Solutions is hiring a Healthcare Insurance Verification Associate to support senior care services from home in the Philippines. Responsibilities include verifying eligibility, benefits, and accuracy of patient data. You will liaise with insurance providers, educate patients on coverage, and coordinate with care teams to ensure timely enrollment and care.

Night shifts are common. Candidates should have 1–2 years in healthcare insurance verification, a Bachelor's degree, strong