Remote Guest Relations & Bookings Manager

Huzzle.com; Philippines; On-site; PHP 1,842,751 - 3,071,253; Full time

Benefits offered by this job

Fully Remote

Career Growth

Peer Community

Ongoing Support

Tailored Compensation

Job summary

Huzzle.com is seeking a Guest Relations & Bookings Manager to oversee the guest journey for their hospitality clients in the Philippines. Responsibilities include managing reservations, coordinating with staff, and resolving guest issues. Ideal candidates should have at least 2 years of experience in hospitality and familiarity with tools like Guesty and Uplisting. This role is fully remote and caters to multiple listings across various platforms, ensuring exceptional guest service and operational excellence.

Qualifications

• 2+ years of experience in hospitality, guest relations, or booking management.
• Proven experience managing both hotels/B&Bs and short-term rental properties.
• Excellent written and verbal English communication skills.

Responsibilities

• Serve as the primary point of contact for guests.
• Manage guest requests including early check-ins and special accommodations.
• Coordinate with housekeeping, maintenance teams, and local hosts.

Skills

Hospitality Management

Guest Relations

Booking Management

Communication Skills

Organization

Tools

Guesty

Uplisting

SiteMinder

Job description

Huzzle.com is seeking a Guest Relations & Bookings Manager to oversee the guest journey for their hospitality clients in the Philippines. Responsibilities include managing reservations, coordinating with staff, and resolving guest issues. Ideal candidates should have at least 2 years of experience in hospitality and familiarity with tools like Guesty and Uplisting. This role is fully remote and caters to multiple listings across various platforms, ensuring exceptional guest service and operational excellence.