Remote Growth Operations Specialist: Patient Onboarding

Pearl; Central Luzon; Remote; PHP 826,156 - 963,849; Full time

Benefits offered by this job

Competitive Salary

Fully Remote

Team incentives

Generous PTO

PH Health Coverage

Mentorship

Learning & Development

Global Networking

Job summary

Pearl Talent is seeking an Applicant Operations Specialist to guide prospective patients from initial inquiry through appointment booking, delivering a smooth intake experience.

The role centers on virtual patient consultations, accurate data capture in CRM, scheduling coordination, and timely follow-ups. The successful candidate will thrive in a fast-moving healthcare environment, with strong English and CRM proficiency.

Qualifications

• 2+ years in patient intake, telehealth, or patient-facing healthcare operations.
• Demonstrated experience conducting patient consultations, intake calls, or appointment coordination.
• Experience leading live patient-facing video consultations via Zoom or equivalent.
• Hands-on experience with CRM, scheduling, or patient management software.
• Experience handling medical insurance information and related patient inquiries.
• Proficiency with Google Workspace (Docs, Sheets, Calendar) and team communication tools (Slack or equivalent).
• C1+ English (CEFR) for client-facing patient consultations conducted by voice/video.

Responsibilities

• Conduct virtual patient consultations and document patient information accurately.
• Coordinate scheduling and manage follow-ups across CRM and patient management systems.
• Guide prospective patients through onboarding from inquiry to appointment booking.

Skills

Patient intake

Telehealth

Patient consultations

CRM scheduling software

Medical insurance handling

Google Workspace

English CEFR C1

Tools

Zoom

CRM software

EHR/EMR systems

Job description

Pearl Talent is seeking an Applicant Operations Specialist to guide prospective patients from initial inquiry through appointment booking, delivering a smooth intake experience.

The role centers on virtual patient consultations, accurate data capture in CRM, scheduling coordination, and timely follow-ups. The successful candidate will thrive in a fast-moving healthcare environment, with strong English and CRM proficiency.