Remote Food Care Ambassador – Upsell & Support

Lean Solutions Group; Philippines; Remote; PHP 215,000 - 306,000; Full time

Benefits offered by this job

Flexible schedule

Work from home

Performance bonuses up to $100

Job summary

Lean Solutions Group is seeking a Customer Care Ambassador to join our remote team in the Philippines. You will take inbound calls to assist customers ordering food, ensure accurate processing in the transaction system, and upsell when appropriate.

Requirements include strong English communication, 3 months of phone-support experience, and a high school diploma. The role is an independent contractor with a minimum of 30 hours per week, weekends and holidays required; equipment and a reliable

Qualifications

• Strong English communication and customer service experience.
• At least 3 months phone support experience.
• High school diploma required.

Responsibilities

• Take customer orders and forward to stores.
• Process order changes upon request.
• Answer questions on stores' products and pricing.
• Handle customer service concerns with management.

Skills

English fluency

Telephone etiquette

Upselling ability

Attention to detail

Multitasking

Shift work

Customer service

Team collaboration

Honesty & ethics

Education

High school diploma

Tools

Windows 11

Reliable internet

Job description

Lean Solutions Group is seeking a Customer Care Ambassador to join our remote team in the Philippines. You will take inbound calls to assist customers ordering food, ensure accurate processing in the transaction system, and upsell when appropriate.

Requirements include strong English communication, 3 months of phone-support experience, and a high school diploma. The role is an independent contractor with a minimum of 30 hours per week, weekends and holidays required; equipment and a reliable