Remote-First Tier I Support - Patch Management & Scripting

Action1; Romblon; Remote; PHP 240,000 - 360,000; Full time

Benefits offered by this job

Remote-first culture

Flexible hours

Growth opportunities

Job summary

Action1 is seeking a Technical Support Engineer Tier I to provide exceptional support for our client base. You will troubleshoot patching issues across Windows, Mac, and Linux environments and write basic PowerShell scripts to automate common tasks.

This remote-first role offers flexible hours and opportunities for growth within a fast-paced cybersecurity and patch management platform. You will collaborate with engineering and product teams to drive product improvements and ensure client success.

Qualifications

• Experience in technical support roles preferred.
• Familiarity with Windows, Mac, Linux environments.
• Ability to write basic PowerShell scripts.

Responsibilities

• Provide technical support to clients in a remote-first environment.
• Troubleshoot patching issues across Windows, Mac, Linux.
• Collaborate with engineering and product teams to drive improvements.

Skills

Patch management

Windows support

Mac support

Linux support

PowerShell basics

Troubleshooting

Job description

Action1 is seeking a Technical Support Engineer Tier I to provide exceptional support for our client base. You will troubleshoot patching issues across Windows, Mac, and Linux environments and write basic PowerShell scripts to automate common tasks.

This remote-first role offers flexible hours and opportunities for growth within a fast-paced cybersecurity and patch management platform. You will collaborate with engineering and product teams to drive product improvements and ensure client success.