Remote Executive Assistant for Fast-Paced Tech Teams

MySigrid; Philippines; Hybrid; PHP 240,000 - 420,000; Full time

Benefits offered by this job

Paid training

Paid time off

HMO coverage

Internet reimbursement

Work from home

Job summary

Mysigrid is hiring a Virtual Executive Assistant to manage client needs with high-quality service. You will coordinate tasks, maintain accounts, and ensure timely resolution while upholding SOPs and data security.

The role requires strong English, solid administrative experience, and the ability to work in a fast-paced tech environment. Remote-friendly with on-site coworking options in key offices is offered.

Qualifications

• Bachelor's degree or equivalent work experience preferred.
• 1–2 years' experience in an administrative role
• BPO experience is an advantage
• Excellent written and spoken English
• Proficiency in MS Office and web-based applications

Responsibilities

• Build strong client relationships and ensure quality work.
• Manage client complaints and resolve issues promptly.
• Plan usage and set client expectations; boost under-utilized accounts.
• Ensure timely resolution of tasks per SOPs.
• Oversee account health and resource management.
• Maintain client data securely per SOPs.

Skills

English fluency

Time management

Research & data entry

Customer service mindset

Education

Bachelor's degree or equivalent

Tools

MS Office

Job description

Mysigrid is hiring a Virtual Executive Assistant to manage client needs with high-quality service. You will coordinate tasks, maintain accounts, and ensure timely resolution while upholding SOPs and data security.

The role requires strong English, solid administrative experience, and the ability to work in a fast-paced tech environment. Remote-friendly with on-site coworking options in key offices is offered.