Remote Executive Assistant — Client Success & Operations

MySigrid; Philippines; Hybrid; PHP 360,000 - 600,000; Full time

Benefits offered by this job

Vacation leave credits

HMO coverage

Internet subsidy

Training & continuous learning

Hybrid work setup

Room to grow

Team support

Work that matters

Culture of real values

Job summary

MySigrid is hiring an Executive Assistant for a remote-hybrid role based in the Philippines. You will manage client relations, ensure high-quality task delivery, and support account health across multiple client accounts.

The role requires strong English communication, excellent time management, and the ability to work in a fast-paced tech environment. A quiet home workspace and reliable internet are needed.

Qualifications

• Bachelor's degree or equivalent work experience preferred
• 1–2 years of experience as an Executive Assistant
• A high level of spoken and written business English
• Excellent time management skills: prioritize work and multi-task
• Proficiency in MS Office and web-based applications
• High attention to detail
• Strong customer service mindset and ability to anticipate needs
• Ability to work efficiently under pressure
• Pro-active and resourceful self-starter

Responsibilities

• Build strong business relationships with clients and ensure high quality work
• Manage client complaints and resolve issues promptly
• Manage client usage and set expectations to increase utilization
• Ensure timely and high-quality resolution of all tasks per SOPs
• Perform daily health checks of client accounts
• Delegate and monitor work quality across staff
• Handle account clean-up, task resolution, and time management
• Identify learning opportunities and coordinate with CS Manager for improvements
• Ensure client preferences and information are securely stored

Skills

Bachelor's degree

Executive support

Time management

English proficiency

MS Office

Education

Bachelor's degree

Tools

MS Office

Web-based apps

Job description

MySigrid is hiring an Executive Assistant for a remote-hybrid role based in the Philippines. You will manage client relations, ensure high-quality task delivery, and support account health across multiple client accounts.

The role requires strong English communication, excellent time management, and the ability to work in a fast-paced tech environment. A quiet home workspace and reliable internet are needed.