Remote Executive Assistant - Client Success & Operations

MySigrid; Philippines; Hybrid; PHP 335,000 - 614,000; Full time

Benefits offered by this job

Paid training

Vacation and sick leave

HMO for employee and 2 dependents

Internet reimbursement

Continuous learning

Work from home option

Career growth opportunities

Job summary

MySigrid in the Philippines is hiring an Executive Assistant for a remote-hybrid setup to support clients, manage tasks, and ensure high-quality outcomes across the account.

The role requires a Bachelor's degree or equivalent, 1–2 years in admin, fluent English, and proficiency in MS Office and web apps; BPO experience is a plus.

You will work in a fast-paced tech environment with a home office, receive paid training, leaves, and internet reimbursement.

Qualifications

• Bachelor's degree or equivalent work experience preferred.
• 1–2 years' experience in an administrative role.
• BPO experience is an advantage.
• A high level of spoken and written business English.
• Proficiency in MS Office and web-based applications.
• Excellent time management and multitasking abilities.
• High attention to detail and customer-service mindset.
• Able to work independently in a fast-paced environment.

Responsibilities

• Build strong client relationships and ensure high quality of work.
• Manage client complaints, usage, and coordinate with the CS Manager.
• Perform daily health checks of each client account.
• Research, prepare presentations, data entry, and bill/payable tasks.
• Ensure compliance with SOPs and secure data handling.
• Monitor and delegate tasks to maintain quality and efficiency.

Skills

Client relationship management

Time management

English communication

Research & presentation prep

Data entry

Attention to detail

Customer service mindset

Analytical thinking

Office suite proficiency

Work under pressure

Education

Bachelor's degree or equivalent

Tools

MS Office

Web-based applications

Job description

MySigrid in the Philippines is hiring an Executive Assistant for a remote-hybrid setup to support clients, manage tasks, and ensure high-quality outcomes across the account.

The role requires a Bachelor's degree or equivalent, 1–2 years in admin, fluent English, and proficiency in MS Office and web apps; BPO experience is a plus.

You will work in a fast-paced tech environment with a home office, receive paid training, leaves, and internet reimbursement.