Remote Evening Client Success Manager

OnlineJobs.ph; Philippines; Remote; PHP 1,055,000 - 1,407,000; Full time

Benefits offered by this job

Fully remote role

Bonuses based on performance

Growth into leadership

Job summary

OnlineJobs.ph is seeking a Client Relationship Manager based in the Philippines to support U.S. clients during evening hours. This independent contractor role requires ownership, strong English communication, and the ability to manage a portfolio of 40–50 high-ticket clients after certification.

You will lead kickoff calls, set expectations, and keep clients accountable while working fully remotely.Salary ranges include base pay with performance bonuses and monthly payments via Wise.

Qualifications

• Fluent, professional English with clear spoken communication.
• Emotional intelligence and calm under pressure.
• High ownership, follow-through and reliability.
• Ability to manage up to 40–50 active clients once trained and certified.
• Proficient Airtable / CRM documentation habits.

Responsibilities

• Run client kickoff calls using onboarding framework.
• Set clear expectations from day one.
• Help clients understand next steps and why it matters.
• Keep clients accountable to action items and deadlines.
• Follow up with inactive or delayed clients.
• Re-engage clients before momentum is lost.
• Respond to client messages within 24 weekday hours.
• Coordinate internally for support or escalation.

Skills

Fluent English

Clear spoken communication

Emotional intelligence

Ownership & reliability

Client management

Tools

Hubstaff

Airtable / CRM

Job description

OnlineJobs.ph is seeking a Client Relationship Manager based in the Philippines to support U.S. clients during evening hours. This independent contractor role requires ownership, strong English communication, and the ability to manage a portfolio of 40–50 high-ticket clients after certification.

You will lead kickoff calls, set expectations, and keep clients accountable while working fully remotely.Salary ranges include base pay with performance bonuses and monthly payments via Wise.