Remote Enterprise Implementation Consultant (LATAM)

Samsara

Mexico

On-site

PHP 3,176,847 - 4,588,779

Full time

14 days+

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Job summary

Samsara is seeking an Enterprise Implementation Consultant for a remote role based in Mexico. You will collaborate with Sales, Support, Sales Engineering and Product to deploy the Samsara platform and drive value for customers across industries.

The ideal candidate has 5+ years in enterprise SaaS implementations, is bilingual in Spanish and English, and excels at communicating with executives and front-line users. Travel up to 30%; relocation not provided.

Qualifications

5+ years in Enterprise/Senior Implementation Consultant roles (Delivery Manager, Deployment Specialist, Engagement Manager, Senior Consultant, Scrum Master, or Project Manager).
Bilingual (Spanish and English) is required.
Strong spoken and written language skills for working with multiple teams and publishing documentation.
This is a demanding position with high internal visibility, that requires strong priority management and high emotional intelligence.
Experience supporting or working with technical products.
Excellent consultative skills with experience in end-to-end system implementations.
Proven track record of building trust and communicating effectively with a wide variety of stakeholders: executives, Product and Engineering leadership, day-to-day users of our software.
Bachelor’s degree from a 4-year institution.
Candidate must be based in Mexico, or willing to relocate.

Responsibilities

Be on the front-lines and ensure our customers increase the safety, efficiency, and sustainability of their operations with our IoT platform.
Manage the deployment of Samsara technology to customers, enabling customers to achieve quick time to value in their investment.
Create launch plans and a roadmap to increase product usage.
Track implementation progress, participation, product adoption, and account health.
Run training sessions, demonstrate Samsara’s technology, and work through challenges with customers and day-to-day users of the system across numerous use cases.
Juggle multiple customer engagements in parallel and work cross-functionally to deliver an exceptional experience for our customers.
Deeply understand the Samsara platform’s capabilities and explain them to customers of all types.
Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.