Remote Email & Chat Support Agent (Entry)

20Four7Va; Philippines; On-site; PHP 334,800 - 446,400; Full time

Benefits offered by this job

Competitive rates

Weekly payments

Free training and upskilling

Constant support and guidance

Job summary

20Four7Va is seeking an Independent Contractor for the role of Digital Correspondence Agent at entry-junior level. The position involves managing customer correspondence and providing professional support through email and chat for a property management organization.

The ideal candidate should have strong English skills, multitasking abilities, and the capacity to work overnight EST hours. Benefits include competitive rates, weekly payments, and free training.

Responsibilities

• Produce professional written correspondence through email and chat support channels.
• Respond to customer inquiries using proper grammar, punctuation, and professional tone.
• Process a high volume of digital correspondence and emails daily.
• Utilize Microsoft Office tools for communication and reporting tasks.

Skills

Strong English reading, writing, and speaking skills

Excellent written communication with proper grammar and punctuation

Prior customer service, administrative support, or chat/email support experience

Comfortable handling high-volume digital processing tasks

Strong multitasking and organizational skills

Typing speed of at least 35 WPM

Tools

Microsoft Office Suite

Outlook

Microsoft Teams

Microsoft Forms

VANTACA

Job description

20Four7Va is seeking an Independent Contractor for the role of Digital Correspondence Agent at entry-junior level. The position involves managing customer correspondence and providing professional support through email and chat for a property management organization.

The ideal candidate should have strong English skills, multitasking abilities, and the capacity to work overnight EST hours. Benefits include competitive rates, weekly payments, and free training.