Remote Dutch-Speaking Customer Care Specialist

Applied Labs; Manila; Remote; PHP 279,000 - 446,000; Full time

Benefits offered by this job

Wellness & Perks

Growth Opportunities

Dynamic Environment

Work-Life Balance

Job summary

HelloConnect in the Philippines is seeking a Dutch-speaking customer support specialist to deliver exceptional service across voice, email, and chat from a Work-From-Home setup. The role requires native or near-native Dutch and strong English, with a focus on accurate issue resolution and customer satisfaction.

You will handle inquiries across channels, document interactions, and collaborate with teams when needed.

Qualifications

• Native or near-native Dutch proficiency required.
• Strong working English for internal communication and documentation.
• Experience in customer service or contact centres preferred.

Responsibilities

• Answer incoming calls in Dutch.
• Respond to inquiries via email, chat, or other written channels in Dutch.
• Provide empathetic and effective solutions to ensure customer satisfaction.
• Document interactions accurately and comprehensively.
• Collaborate with team members and stakeholders as needed; communicate in English when required.

Skills

Dutch language proficiency

English proficiency

Customer service experience

Multitasking

Job description

HelloConnect in the Philippines is seeking a Dutch-speaking customer support specialist to deliver exceptional service across voice, email, and chat from a Work-From-Home setup. The role requires native or near-native Dutch and strong English, with a focus on accurate issue resolution and customer satisfaction.

You will handle inquiries across channels, document interactions, and collaborate with teams when needed.