Remote Dutch Customer Care Specialist

HelloConnect; Philippines; Remoto; PHP 360.000 - 600.000; Tempo pieno

Vantaggi offerti da questo lavoro

HMO medical coverage

Learning and development budget

Global BPO culture

Descrizione del lavoro

HelloConnect, a dynamic BPO in the Philippines, is seeking a Dutch-speaking customer support specialist. You will deliver high-quality voice and non-voice support in Dutch, handle inquiries, document interactions, and collaborate with English-speaking teams in a fast-paced environment.

The role emphasizes empathy, accuracy, and strong communication. Ideal candidates have native-level Dutch and strong English, with prior customer service experience.

Competenze

• Dutch language proficiency required (native or near-native)
• Strong English for internal communication and documentation
• Experience in customer service or contact centre environments
• Excellent written and verbal communication
• Ability to empathise with customers and provide solutions

Mansioni

• Handle voice support with customers in Dutch and provide accurate information
• Respond to inquiries via email or chat in Dutch
• Maintain accurate customer records and assist in reporting
• Adhere to quality standards and data security across channels

Conoscenze

Dutch language proficiency

English proficiency

Customer service

Multitasking

Communication skills

Empathy

Descrizione del lavoro

HelloConnect, a dynamic BPO in the Philippines, is seeking a Dutch-speaking customer support specialist. You will deliver high-quality voice and non-voice support in Dutch, handle inquiries, document interactions, and collaborate with English-speaking teams in a fast-paced environment.

The role emphasizes empathy, accuracy, and strong communication. Ideal candidates have native-level Dutch and strong English, with prior customer service experience.