Remote Dental Admin Specialist | Scheduling & Patient Care

Wing Assistant; Philippines; Remote; PHP 558,000 - 670,000; Full time

Benefits offered by this job

Performance incentives

Job security and stability

Paid training

Inclusive culture

Upskilling opportunities

100% Work-From-Home

Exceptionally Supportive Team

Career growth

Fun work environment

Holiday & overtime pay

Job summary

Wing Assistant is seeking a Dental Administrative Assistant (Remote) to support US patients from a fully remote setup. The role emphasizes patient communication, scheduling, recare outreach, and data hygiene while ensuring quality, empathy, and professional service.

Requirements include prior US dental office experience, a solid dental admin background, excellent English, and strong organizational skills. The position offers 100% work-from-home with standard remote tools and performance

Qualifications

• Prior US Dental Office Experience.
• Solid Dental Admin Background: Must have proven experience as a dental admin operator.
• Strong, polished, and empathetic English to sound natural and warm to US patients.
• Highly organized and efficient. The client prioritizes a proven track record of quality work over raw speed.

Responsibilities

• Patient Communication: Answer patient calls and texts, especially handling new patient inquiries during off-hours using practice-specific templates.
• Scheduling & Recare: Manage patient scheduling, conduct recare outreach, and follow up with patients overdue for cleanings.
• Reactivation: Use the practice's analytics platform to identify and contact deactivated or unscheduled patients to bring them back into the practice.
• Insurance Admin: Support insurance verification and handle basic records management.
• Data Hygiene: Clean up patient credits, delete unnecessary records, and maintain an accurate database.
• Escalation: Handle repetitive, non-judgmental tasks independently while escalating complex or judgment-based issues to the on-site team leads.

Skills

US dental office experience

Dental admin experience

Excellent English (US tone)

Highly organized

Tools

Eaglesoft

Analytics platform

Job description

Wing Assistant is seeking a Dental Administrative Assistant (Remote) to support US patients from a fully remote setup. The role emphasizes patient communication, scheduling, recare outreach, and data hygiene while ensuring quality, empathy, and professional service.

Requirements include prior US dental office experience, a solid dental admin background, excellent English, and strong organizational skills. The position offers 100% work-from-home with standard remote tools and performance