Remote DCX Team Leader — Customer Success & Training

Delegate CX; Philippines; On-site; PHP 446,000 - 558,000; Full time

Benefits offered by this job

Work-from-home opportunities

Meal allowances

Job summary

DCX is seeking a Team Leader in the Philippines to guide a client-services team, ensure task completion and attendance, and train new hires for superior customer satisfaction.

The role requires excellent English communication, strong coaching skills, and the ability to manage performance while coordinating with other teams. Monday–Friday, CST hours apply, with competitive compensation and growth opportunities.

Qualifications

• Minimum 3 years of experience in a team lead role.

Responsibilities

• Lead client services team to meet expectations.

Skills

Self-motivated

Skilled communicator

Results driven

Well-structured

Multitasker

Attention to detail

Empathy for customers

Creative thinking

Go-to person

Tech savvy

Tools

Microsoft Excel

Microsoft Office

Job description

DCX is seeking a Team Leader in the Philippines to guide a client-services team, ensure task completion and attendance, and train new hires for superior customer satisfaction.

The role requires excellent English communication, strong coaching skills, and the ability to manage performance while coordinating with other teams. Monday–Friday, CST hours apply, with competitive compensation and growth opportunities.