Remote: Customer Success & Operations Coordinator

CyberOne; Manila; On-site; PHP 558,000 - 892,800; Full time

Benefits offered by this job

Competitive compensation

Strong benefits

Career progression opportunities

Job summary

CyberOne is seeking a Customer Success & Business Operations Coordinator to support customer onboarding and maintain operations. You will work remotely, playing a key role in ensuring documentation compliance and excellent client experience.

The ideal candidate holds over 3 years of experience with Microsoft Dynamics CRM, is highly organised, and possesses strong communication skills. This position offers competitive compensation and a collaborative work environment.

Qualifications

• 3+ years experience using Microsoft Dynamics CRM.
• Strong experience with Power BI reporting and dashboard creation.
• Excellent organisational and administrative skills.
• Strong attention to detail.
• Experience managing customer onboarding.

Responsibilities

• Coordinate customer onboarding activities.
• Maintain accurate customer and partner records.
• Administer Microsoft Dynamics CRM data integrity.
• Produce dashboards using Power BI.
• Support supplier and contractor onboarding processes.

Skills

Experience using Microsoft Dynamics CRM

Power BI reporting and dashboard creation

Organisational skills

Attention to detail

Customer onboarding experience

Communication skills

Tools

Microsoft Dynamics CRM

Power BI

Job description

CyberOne is seeking a Customer Success & Business Operations Coordinator to support customer onboarding and maintain operations. You will work remotely, playing a key role in ensuring documentation compliance and excellent client experience.

The ideal candidate holds over 3 years of experience with Microsoft Dynamics CRM, is highly organised, and possesses strong communication skills. This position offers competitive compensation and a collaborative work environment.