Remote CRM Administrator (Dynamics 365)

MicroSourcing International; Manila; Remote; PHP 60,000 - 80,000; Full time

Benefits offered by this job

Healthcare on day one

Performance bonuses

Flexible work arrangements

Job summary

MicroSourcing is seeking a CRM Administrator / CRM Coordinator to manage daily CRM operations and drive accurate data and reporting across sales and finance teams. You will maintain the Dynamics 365 platform, support users, and deliver dashboards and KPI reports to inform leadership decisions.

This remote, night-shift role offers collaboration with cross-functional colleagues, data governance, and opportunities to optimize CRM workflows. A related degree and CRM/Dynamics experience are preferred.

Qualifications

• Experience in a CRM administration or coordination role.
• Familiarity with Microsoft Dynamics 365 Sales and Financial.
• Experience supporting CRM-driven reporting and KPI tracking.

Responsibilities

• Administers and maintains the CRM platform.
• Supports users with access, data entry standards, and process adherence.
• Manages CRM data quality, including validation, cleanup, and audits.
• Supports Microsoft Dynamics 365 Sales and Financial modules.
• Assists with configuration tasks within governance standards.
• Coordinates CRM-related requests with IT or external vendors.

Skills

CRM administration

Data accuracy

Cross-functional teamwork

KPI reporting

Microsoft Dynamics 365

Education

Bachelor's degree or equivalent

CRM certifications (advantage)

Tools

Microsoft Dynamics 365

Job description

MicroSourcing is seeking a CRM Administrator / CRM Coordinator to manage daily CRM operations and drive accurate data and reporting across sales and finance teams. You will maintain the Dynamics 365 platform, support users, and deliver dashboards and KPI reports to inform leadership decisions.

This remote, night-shift role offers collaboration with cross-functional colleagues, data governance, and opportunities to optimize CRM workflows. A related degree and CRM/Dynamics experience are preferred.