Remote Customer Service Specialist - Pooling (Philippines)

Peak Support; Philippines; Remote; PHP 201,000 - 312,000; Full time

Job summary

Peak Support is a 100% remote employer based in the Philippines, offering opportunities in customer service through pooling for future hiring. This role supports customers via email, chat, and phone across multiple platforms and programs.

Our focus is on providing empathetic, efficient service while maintaining quality in a fast-paced environment. We value integrity, respect, collaboration, and a strong work ethic.

Qualifications

• Minimum 6 months of BPO experience.
• Strong oral and written communication.
• Provide customer support across email, chat, phone.
• Experience in customer service, ideally in BPO.
• Able to work in a fast-paced environment.
• Flexible for voice, non-voice, or blended programs.
• MS Office skills, especially Excel.

Skills

BPO experience

Excellent communication

Customer support

Multichannel support

Tools

MS Excel

Microsoft Office

Job description

Peak Support is a 100% remote employer based in the Philippines, offering opportunities in customer service through pooling for future hiring. This role supports customers via email, chat, and phone across multiple platforms and programs.

Our focus is on providing empathetic, efficient service while maintaining quality in a fast-paced environment. We value integrity, respect, collaboration, and a strong work ethic.