Remote CRM Campaign Specialist: Email QA & Execution

GrowthAssistant, LLC; Philippines; Remote; PHP 2,623,000 - 4,122,000; Full time

Benefits offered by this job

Fully Remote

Health Coverage

Holidays & PTO

Parental leave

Job summary

GrowthAssistant is hiring a CRM Campaign Specialist (Email QA and Execution) for a fast-growing fintech company — owning QA and execution for email, in-app, and push campaigns across the CRM stack, with a sharp eye for accuracy in branding, targeting, and technical setup.

The role requires 2+ years in ESP platforms (Braze preferred), 1+ year QA experience, strong HTML familiarity, and proactive problem solving within a global remote team.

Qualifications

• ESP experience: 2+ years with an ESP (Braze preferred; Salesforce Marketing Cloud acceptable).
• QA experience: 1+ years in QA tasks for CRM campaigns.
• Tool proficiency: JIRA, Slack, G-Suite, and CRM systems (email, push, in-app).
• HTML familiarity: Troubleshoot dynamic email tags and templates.
• Attention to detail: High accuracy in emails and workflows.
• Communication: Liaise with cross-functional teams.
• Deadline management: Manage multiple deadlines with fast response times.
• Proactivity: Identify and solve QA and process gaps.

Responsibilities

• Campaign QA: QA reviews for emails, branding, copy, targeting, and setup.
• Dynamic Content QA: Review dynamic content for personalization.
• Campaign Execution: Manage and execute CRM tactics (email, in-app, push).
• Documentation: Maintain campaign docs, tickets, and QA reports.
• Issue Escalation: Flag SLA violations and QA misses.
• Compliance Collaboration: Ensure CAN-SPAM compliance.

Skills

CRM campaigns

QA processes

Attention to detail

Communication

Deadline management

Proactivity

Tools

Braze

Salesforce Marketing Cloud

JIRA

Slack

G-Suite

Job description

GrowthAssistant is hiring a CRM Campaign Specialist (Email QA and Execution) for a fast-growing fintech company — owning QA and execution for email, in-app, and push campaigns across the CRM stack, with a sharp eye for accuracy in branding, targeting, and technical setup.

The role requires 2+ years in ESP platforms (Braze preferred), 1+ year QA experience, strong HTML familiarity, and proactive problem solving within a global remote team.