Remote Content Moderation Specialist

Progressive Technology; Manila; Hybride; PHP 300 000 - 420 000; Plein temps

Résumé du poste

Progressive Technology is seeking a Content Moderation Analyst to support safety, integrity, and quality of digital platforms. The role involves reviewing user-generated content, applying platform policies, and documenting decisions to ensure consistency and fairness.

You will collaborate with policy specialists and trust & safety teams to improve moderation accuracy, identify recurring issues, and contribute to governance improvements while working in a remote/hybrid setup.

Qualifications

• Bachelor's degree or diploma in a relevant field preferred.
• Excellent attention to detail and written communication.
• Ability to manage review queues and document decisions.

Responsabilités

• Review user-generated content for policy compliance.
• Apply moderation guidelines consistently to classify content.
• Identify policy violations and escalate complex cases as needed.
• Document moderation outcomes and supporting evidence in systems.
• Collaborate with policy, QA, and trust & safety teams to improve accuracy.
• Maintain review productivity and meet quality targets.
• Identify emerging risks and contribute to process improvements.

Connaissances

Analytical Review

Policy Interpretation

Written Communication

Decision-Making

Time Management

Digital Literacy

Quality Control

Problem-Solving

Formation

Bachelor's degree or diploma in communications, English, social sciences, information technology, media studies, digital operations, or a related field

Description du poste

Progressive Technology is seeking a Content Moderation Analyst to support safety, integrity, and quality of digital platforms. The role involves reviewing user-generated content, applying platform policies, and documenting decisions to ensure consistency and fairness.

You will collaborate with policy specialists and trust & safety teams to improve moderation accuracy, identify recurring issues, and contribute to governance improvements while working in a remote/hybrid setup.