Content Moderator

Tasks Expert; Hinoba-an; On-site; PHP 240,000 - 360,000; Full time

Job summary

Tasks Expert in the Philippines is seeking a diligent content moderator to review user-generated content, apply policies consistently, and help keep platforms safe and compliant with guidelines. The role covers escalation handling, crisis response, trend monitoring, and maintaining high-quality moderation SOPs, with a clear written English style and strong attention to detail.

This is a full-time position based in the Philippines, offering steady workflow and opportunities to grow in content

Qualifications

• Experience in reviewing user-generated content and applying platform policies.
• Ability to communicate decisions clearly and consistently in written English.
• Familiarity with moderation workflows and escalation practices.

Responsibilities

• Review user-generated content against policy and guidelines.
• Apply guidelines consistently and fairly to all cases.
• Escalate and document edge cases for further review.
• Maintain quality and turnaround targets for moderation tasks.

Skills

Content Moderation

Community Management

Policy Enforcement

Escalation Handling

Crisis Response

Trend Monitoring

Moderation SOPs

Job description

Keep platforms safe and on-policy — review user content consistently and escalating edge cases.

Levels: Junior (1+ yrs), Senior (3+), Lead (5+), Expert (6+), Specialist (7+).

Skills:

• Content Moderation
• Community Management
• Policy Enforcement
• Escalation Handling
• Crisis Response
• Trend Monitoring
• Moderation SOPs

Responsibilities:

• Review user-generated content against policy
• Apply guidelines consistently and fairly
• Escalate and document edge cases
• Maintain quality and turnaround targets

Requirements:

• Sound judgement and consistency
• Resilience with sensitive content
• Attention to detail
• Clear written English