Content Moderator Pure Non-Voice - Paid Training

Caldwell Communications Consultancy Philippines; Parañaque; Hybrid; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Competitive salary

Paid training

Performance incentives

Health insurance

Career growth opportunities

Job summary

A leading communications consultancy in the Philippines seeks detail-oriented individuals as Content Moderators in a pure non-voice role. Candidates will review and moderate user-generated content to ensure compliance with guidelines. The role offers paid training and various benefits, including competitive salary and career growth opportunities. Successful candidates should have strong reading and written communication skills along with attention to detail. Flexibility in working hours may be required.

Qualifications

• Ability to work in rotational shifts if applicable.
• Prior content moderation experience is a plus but not mandatory.
• Basic computer knowledge and typing skills.

Responsibilities

• Review and moderate user-generated content according to policies.
• Make accurate and timely moderation decisions.
• Identify content that violates platform guidelines.

Skills

Detail-oriented

Strong reading comprehension

Written communication

Attention to detail

Decision-making ability

Education

High School Graduate / Any Graduate

Job description

We are looking for detail-oriented and responsible individuals to join our team as Content Moderators in a pure non-voice role. The role involves reviewing, analyzing, and moderating user-generated content to ensure it complies with platform guidelines and community standards. Comprehensive paid training will be provided before deployment.

Key Responsibilities

• Review and moderate user-generated content (text, images, videos, or other media) according to defined policies
• Identify and take action on content that violates platform guidelines
• Make accurate and timely moderation decisions while maintaining quality standards
• Flag sensitive, inappropriate, or harmful content appropriately
• Maintain confidentiality and follow data privacy policies
• Meet daily productivity and accuracy targets
• Stay updated with changing policies and procedures

Eligibility / Requirements

• Minimum qualification: High School Graduate / Any Graduate
• Strong reading comprehension and written communication skill
• Good attention to detail and decision-making ability
• Comfortable working with sensitive or graphic content
• Basic computer knowledge and typing skills
• Ability to work in rotational shifts (if applicable)
• Prior content moderation experience is a plus, but not mandatory

Training

• Paid training provided
• Policy, tool, and process training included
• Ongoing learning and support from the quality team

Work Type

• Pure Non-Voice Process
• Full-time / Contract (depending on company policy)
• Work from Office / Work from Home / Hybrid (as applicable)

Benefits

• Competitive salary
• Paid training
• Performance incentives
• Health insurance and statutory benefits (as applicable)
• Career growth opportunities within Trust & Safety teams
• Supportive and inclusive work environment