Global Social Media Moderator — Safe, Engaging Communities

3M; Taguig; Hybrid; PHP 260,000 - 360,000; Full time

Job summary

3M is seeking a Social Media Moderator to help review, respond to, and moderate comments and messages across major platforms. You will ensure content adheres to policy standards and maintain a positive online environment, while identifying and flagging inappropriate content.

The role requires a Bachelor’s degree or higher and at least two years in moderation or related field, with strong English communication skills and familiarity with platforms like Facebook, Instagram, and YouTube.

Qualifications

• Bachelor’s degree or higher (completed and verified prior to start).
• Two years of social media moderation or related field experience in various environments.
• Strong communication skills, particularly reading and writing in English; proficient with major platforms.

Responsibilities

• Reviewing, responding, and moderating comments and messages on social platforms; escalate when needed.
• Ensure content follows guidelines, policies, and platform standards; maintain a safe, respectful environment.
• Identify and flag inappropriate content such as offensive language, hate speech, or spam.
• Maintain understanding of community standards, policies, and trends.
• Provide feedback to improve moderation processes.

Skills

English proficiency

Communication skills

Content moderation experience

Education

Bachelor’s degree or higher

Tools

Sprinklr

Sprout Social

Job description

3M is seeking a Social Media Moderator to help review, respond to, and moderate comments and messages across major platforms. You will ensure content adheres to policy standards and maintain a positive online environment, while identifying and flagging inappropriate content.

The role requires a Bachelor’s degree or higher and at least two years in moderation or related field, with strong English communication skills and familiarity with platforms like Facebook, Instagram, and YouTube.