Remote Community Care Coordinator

V360 Global Solutions, Inc; Manila; Remote; PHP 357,000 - 580,000; Full time

Job summary

V360 Global Solutions, Inc. seeks a remote Community Care Coordinator to manage participant care plans, coordinate services, and maintain compliant documentation.

You will collaborate with onshore teams to deliver quality care and positive outcomes through back-office coordination, scheduling, and stakeholder communication. The role requires a healthcare background, experience in community or aged care, and strong organizational and communication skills.

Qualifications

• Healthcare background in Nursing or Allied Health or a related discipline.
• Experience in community care or aged care preferred.
• Strong care coordination and service navigation.
• Excellent communication and organisational skills.

Responsibilities

• Maintain and update participant care plans, ensuring documentation is accurate and timely.
• Liaise with providers, allied health professionals and community services to arrange referrals and follow-ups.
• Support compliance activities, including documentation reviews and preparation for audits or NDIS plan reviews.
• Track participant goals and outcomes and provide regular updates to the care team.
• Manage scheduling, record-keeping and communication tasks to streamline operations.
• Communicate empathetically and professionally with participants and stakeholders via phone, email and video conferencing.

Skills

Healthcare background

Care coordination

Communication skills

Remote work ability

Documentation management

Tools

Shiftcare

Job description

V360 Global Solutions, Inc. seeks a remote Community Care Coordinator to manage participant care plans, coordinate services, and maintain compliant documentation.

You will collaborate with onshore teams to deliver quality care and positive outcomes through back-office coordination, scheduling, and stakeholder communication. The role requires a healthcare background, experience in community or aged care, and strong organizational and communication skills.