Care Coordinator

V360 Global Solutions, Inc; Manila; Teletrabalho; PHP 357 000 - 580 000; Tempo integral

Resumo da oferta

V360 Global Solutions, Inc. seeks a remote Community Care Coordinator to manage participant care plans, coordinate services, and maintain compliant documentation.

You will collaborate with onshore teams to deliver quality care and positive outcomes through back-office coordination, scheduling, and stakeholder communication. The role requires a healthcare background, experience in community or aged care, and strong organizational and communication skills.

Qualificações

• Healthcare background in Nursing or Allied Health or a related discipline.
• Experience in community care or aged care preferred.
• Strong care coordination and service navigation.
• Excellent communication and organisational skills.

Responsabilidades

• Maintain and update participant care plans, ensuring documentation is accurate and timely.
• Liaise with providers, allied health professionals and community services to arrange referrals and follow-ups.
• Support compliance activities, including documentation reviews and preparation for audits or NDIS plan reviews.
• Track participant goals and outcomes and provide regular updates to the care team.
• Manage scheduling, record-keeping and communication tasks to streamline operations.
• Communicate empathetically and professionally with participants and stakeholders via phone, email and video conferencing.

Conhecimentos

Healthcare background

Care coordination

Communication skills

Remote work ability

Documentation management

Ferramentas

Shiftcare

Descrição da oferta de emprego

About the role

As a Community Care Coordinator, you will provide remote support in managing participant care plans, coordinating services and maintaining administrative compliance. Working closely with onshore teams, you will help deliver high-quality care and positive participant outcomes through effective back-office coordination, service scheduling, documentation management and participant support.

Key responsibilities

• Maintain and update participant care plans, ensuring documentation is accurate and timely.


• Liaise with providers, allied health professionals and community services to arrange referrals and follow-ups.


• Support compliance activities, including documentation reviews and preparation for audits or NDIS plan reviews.


• Track participant goals and outcomes and provide regular updates to the care team.


• Manage scheduling, record-keeping and communication tasks to streamline operations.


• Communicate empathetically and professionally with participants and stakeholders via phone, email and video conferencing.

What we're looking for

• A healthcare background in Nursing, Allied Health or a related discipline.


• Experience in community care, disability services or aged care is preferred.


• A strong understanding of care coordination and service navigation.


• Excellent communication and organisational skills.


• The ability to work independently in a remote environment.


• Familiarity with care management systems such as Shiftcare is an advantage.