Remote Care Plan Navigator for Migraine Care

Pearl; Philippines; Remote; PHP 837,000 - 977,000; Full time

Benefits offered by this job

Competitive Salary

Remote Work

Team Incentives

Generous PTO

Health Coverage for PH-based talents

Direct Mentorship

Learning & Development

Global Networking

Job summary

Pearl is seeking a Care Plan Specialist to support US-hours operations from the Philippines. You will manage patient care plans, transcribe physician notes, and coordinate insurance and billing matters, ensuring accurate documentation and a patient-focused journey.

Responsibilities include intake, care plan maintenance, post-appointment follow-ups, and collaboration with US medical/administrative teams. This remote role offers growth and exposure to international clinical workflows.

Qualifications

• 2-3 years of experience in patient navigation, healthcare coordination, or medical records management
• Working knowledge of medical terminology, diagnoses, and treatment plan documentation
• Medical transcription experience — documenting physician explanations, diagnoses, and treatment plans
• Experience building and maintaining personalized patient care plans and medical records per healthcare regulations
• Experience handling insurance documentation, prior authorizations, and billing inquiries
• Proficiency with Google Workspace, Slack, and Zoom
• C1+ English (CEFR) for direct patient communication with US teams

Responsibilities

• Handle patient intake and transcribe physician diagnoses and treatment plans
• Build and maintain personalized care plans and medical records
• Conduct post-appointment follow-ups and coordinate insurance; prior authorizations and billing inquiries
• Maintain accurate, compliant, up-to-date documentation
• Provide a seamless, supportive experience for every patient

Skills

Patient navigation

Healthcare coordination

Medical terminology

Medical transcription

Care plan documentation

Insurance documentation

English proficiency

CRITICAL COMMUNICATION

Tools

Google Workspace

Slack

Zoom

Job description

Pearl is seeking a Care Plan Specialist to support US-hours operations from the Philippines. You will manage patient care plans, transcribe physician notes, and coordinate insurance and billing matters, ensuring accurate documentation and a patient-focused journey.

Responsibilities include intake, care plan maintenance, post-appointment follow-ups, and collaboration with US medical/administrative teams. This remote role offers growth and exposure to international clinical workflows.