Remote Care Delivery Coordinator - Contractor

Hunt St Pty Ltd; Philippines; Remote; PHP 705,000 - 844,000; Part time

Job summary

Hunt St Pty Ltd is seeking Philippines-based candidates for a Service Delivery / Care Coordinator role. This is a 100% remote engagement with the client as an independent contractor, offering AUD 1,600 per month and AU business hours alignment (approx.

9 AM–5 PM, Mon–Fri). You will coordinate home care services, serve as the primary contact for clients and caregivers, match needs with suitable staff, and maintain up-to-date records and care plans.

Qualifications

• Experience in care coordination, service delivery, scheduling, or admin in aged care, disability, or community services.
• Strong computer skills with willingness to learn; training provided.
• Excellent organizational and time management with ability to multitask.
• Client-focused communication and interpersonal skills.
• Proficiency with scheduling software, CRM systems, and Microsoft Office.
• Attention to detail and documentation management.
• Ability to work independently while collaborating with a wider team.
• Knowledge of care compliance standards and client confidentiality.
• Empathetic and professional in client and caregiver interactions.
• Problem-solving mindset and proactive approach.
• Passion for improving lives through quality service delivery.

Responsibilities

• Coordinate scheduling and delivery of home care services per care plans.
• Be primary point of contact for clients, families, and support workers.
• Match clients with suitable caregivers and update schedules.
• Manage service delivery coordination and rostering.
• Perform data entry and data compliance checks.
• Support content updates and marketing tasks as directed.
• Follow up on client feedback and resolve service concerns.
• Maintain accurate client records and care plans.
• Ensure compliance with service standards, safety protocols, regulations.
• Provide updates on invoices and accounts receivable as required.
• Assist onboarding of new caregivers and staff.
• Support internal reporting and compliance for service improvement.
• Identify opportunities to improve operational efficiency and client satisfaction.
• Perform other duties as directed by supervisor or director.

Skills

Care coordination

Scheduling

CRM proficiency

Microsoft Office

Communication

Data accuracy

Independent contractor

Job description

Hunt St Pty Ltd is seeking Philippines-based candidates for a Service Delivery / Care Coordinator role. This is a 100% remote engagement with the client as an independent contractor, offering AUD 1,600 per month and AU business hours alignment (approx.

9 AM–5 PM, Mon–Fri). You will coordinate home care services, serve as the primary contact for clients and caregivers, match needs with suitable staff, and maintain up-to-date records and care plans.