Remote Billing & Collections Specialist

Permworks; Philippines; On-site; PHP 390,600 - 580,320; Full time

Benefits offered by this job

HMO Provided

Remote work

Job summary

Permworks is seeking a meticulous Assistant – Billing & Collections to manage accounts receivable, follow up on missed payments, and handle chargebacks and disputes. You will support commission-related adjustments and referral payouts while maintaining strong documentation and process trackers.

This remote role, based in the Philippines, requires clear communication and a proactive approach to payment accuracy.

Qualifications

• 2–5 years in accounts receivable, billing operations, payment processing, or related finance support.
• Experience in subscription/recurring-payment businesses is preferred.
• Fluent in written and spoken English; professional customer communication.
• Ability to maintain accuracy and confidentiality with sensitive financial data.
• Familiarity with payment platforms and CRM systems.

Responsibilities

• Maintain accurate accounts receivable records and payment statuses across multiple schedules.
• Follow up on failed/overdue payments and manage chargebacks and disputes.
• Support commission calculations and related payout adjustments.
• Process referral and affiliate payout requests in line with policies.
• Document processes, maintain trackers, and suggest improvements.
• Collaborate with Operations, sales, and leadership to ensure data integrity.

Skills

Accounts Receivable

Billing Operations

Payment Processing

Collections

CRM (HubSpot)

Stripe/PayVa

Excel/Sheets

English Communication

Process Improvement

Ownership & Accountability

Tools

Stripe

PayVa

HubSpot

Slack

Circle

Google Sheets

Excel

CRM tools

Job description

Permworks is seeking a meticulous Assistant – Billing & Collections to manage accounts receivable, follow up on missed payments, and handle chargebacks and disputes. You will support commission-related adjustments and referral payouts while maintaining strong documentation and process trackers.

This remote role, based in the Philippines, requires clear communication and a proactive approach to payment accuracy.