Remote Bilingual Legal Intake Coordinator

HireUs.PH OPC; Metro Manila; Remote; PHP 391,000 - 670,000; Full time

Benefits offered by this job

Remote work from home

Established legal team

Bilingual work environment

Professional development opportunities

Collaborative work culture

Job summary

HireUs.PH OPC seeks a highly organized Bilingual Legal Intake Coordinator (English & Spanish) to join the legal team. The role handles inquiries, screenings, data collection, and onboarding while serving both English- and Spanish-speaking clients.

The ideal candidate has 2+ years in legal intake or administration, fluent in English and Spanish, and comfortable navigating confidential information in a remote setting. Strong communication and multitasking skills are essential.

Qualifications

• Minimum 2 years of legal intake, legal administration, or client service experience.
• Fluent in English and Spanish with strong written and spoken skills.
• Bachelor's degree preferred in Legal Management, Paralegal Studies, or related field.
• Experience using CRM platforms such as Clio or MyCase and MS Office.

Responsibilities

• Handle inquiries in English and Spanish; conduct initial client screenings.
• Gather and document client information and case details in the CRM.
• Assess cases against firm criteria and route to the appropriate attorney.
• Explain intake steps, set expectations, and coordinate next steps.
• Schedule initial consultations and ensure intake forms are completed.
• Follow up with prospective clients to complete onboarding.
• Facilitate communication between Spanish-speaking clients and legal team.
• Maintain confidential client records in compliance with policies.
• Provide timely updates to ensure a smooth intake experience.

Skills

Bilingual English-Spanish

Legal Intake

Client Communication

Administrative Skills

Appointment Scheduling

Data Entry & Record Mgmt

Time Management

Confidentiality

Education

Bachelor's degree in Legal Management or Paralegal Studies

Tools

CRM software (Clio/MyCase)

Microsoft Office (Word/Excel/Outlook)

Job description

HireUs.PH OPC seeks a highly organized Bilingual Legal Intake Coordinator (English & Spanish) to join the legal team. The role handles inquiries, screenings, data collection, and onboarding while serving both English- and Spanish-speaking clients.

The ideal candidate has 2+ years in legal intake or administration, fluent in English and Spanish, and comfortable navigating confidential information in a remote setting. Strong communication and multitasking skills are essential.