Remote Bilingual Customer Advocate (French/English)

Wing Assistant; Philippines; À distance; PHP 507 780 - 608 220; Plein temps

Avantages offerts par ce poste

Job Security and Stability

Paid Training

Inclusive Culture

Upskilling Opportunities

100% Work-From-Home

Exceptionally Supportive Team

Opportunities for Career Growth

Fun Work Environment

Holiday & Overtime Pay

Résumé du poste

Wing Assistant is seeking a French-English Customer Service Representative to work remotely on a full-time basis. The candidate will respond to client inquiries and provide support in both languages. Strong communication skills are essential, along with a minimum of one year of experience in customer service.

The position offers a competitive salary of up to PHP50,000 per month, job security, inclusive culture, and opportunities for career growth within a supportive team.

Qualifications

• At least 1 year of proven experience as a Customer Service Representative in a B2C or B2B capacity.
• Excellent English and French communication skills, both written and verbal (at least B2 level).
• Proactive and confident with keen attention to detail.

Responsabilités

• Respond promptly to client emails and portal requests in both languages.
• Handle inbound and outbound phone calls for client needs.
• Build trusted relationships with customer accounts through friendly interactions.
• Document all interactions and ensure data privacy protocols are followed.

Connaissances

Fluent in English (written & spoken)

Fluent in French (written & spoken)

Excellent phone communication skills

Excellent email communication skills

Organizational skills

Tech savvy

Attention to detail

Outils

Microsoft Office (especially Excel)

Cloudbeds

MaintainX

Description du poste

Wing Assistant is seeking a French-English Customer Service Representative to work remotely on a full-time basis. The candidate will respond to client inquiries and provide support in both languages. Strong communication skills are essential, along with a minimum of one year of experience in customer service.

The position offers a competitive salary of up to PHP50,000 per month, job security, inclusive culture, and opportunities for career growth within a supportive team.