Bilingual Spanish/English Customer Advocate - Flexible Hours

Gratitude Philippines; Pasay; On-site; PHP 279,000 - 446,000; Full time

Job summary

Gratitude Philippines seeks a bilingual customer service representative to provide excellent support in English and Spanish. You will translate and interpret written and verbal communications, assist in developing Spanish-language content for marketing materials, and engage with clients to understand their needs and provide solutions.

Based in Metro Manila, the role features a fast-paced office environment with flexible hours and collaboration with a team to ensure consistent messaging across

Qualifications

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: 1–2 years of experience in a customer-facing role.
• Skills and Competencies: Proficiency in both English and Spanish, strong communication skills, ability to work in a team environment.

Responsibilities

• Provide excellent customer service in English and Spanish.
• Translate and interpret written and verbal communications.
• Assist in the development of Spanish-language content for marketing and communication materials.
• Engage with clients to understand their needs and provide solutions effectively.
• Collaborate with team members to ensure consistent messaging across all platforms.

Skills

English

Spanish

Education

Bachelor's degree

Job description

Gratitude Philippines seeks a bilingual customer service representative to provide excellent support in English and Spanish. You will translate and interpret written and verbal communications, assist in developing Spanish-language content for marketing materials, and engage with clients to understand their needs and provide solutions.

Based in Metro Manila, the role features a fast-paced office environment with flexible hours and collaboration with a team to ensure consistent messaging across