Remote Bilingual Intake Sales Specialist - English/Spanish

HireHawk; Philippines; Remote; PHP 980,000 - 1,189,000; Full time

Job summary

HireHawk is hiring a remote intake specialist to manage inbound leads and guide callers through the intake process. You will collect accident details, assess qualification, and convert qualified prospects into signed clients.

This consultative, high-volume role can involve training for candidates new to personal injury intake. The position requires fluent English, experience in inbound or consultative sales, and the ability to work full-time with a reliable home-office setup.

Qualifications

• Fluent spoken and written English required.
• Experience in inbound or consultative sales and high-volume calls.
• Strong persuasion, rapport-building, questioning, and active listening skills.
• Able to handle sensitive conversations empathetically and professionally.

Responsibilities

• Own the first interaction with prospective clients and set a professional, reassuring impression.
• Handle a high volume of inbound calls and leads in English and Spanish.
• Ask structured questions to collect accident, injury, and case information.
• Build trust with clients navigating high-stakes situations without giving legal advice.
• Evaluate prospects against intake criteria and identify qualified opportunities.
• Explain the firm and intake process clearly and outline next steps.

Skills

Fluent English

Inbound sales

Consultative sales

Phone-based conversion

Active listening

Tools

CRM software

Electronic signatures

Job description

HireHawk is hiring a remote intake specialist to manage inbound leads and guide callers through the intake process. You will collect accident details, assess qualification, and convert qualified prospects into signed clients.

This consultative, high-volume role can involve training for candidates new to personal injury intake. The position requires fluent English, experience in inbound or consultative sales, and the ability to work full-time with a reliable home-office setup.