Remote Behavioral Health Triage Nurse

Tata Consultancy Services; Taguig; On-site; PHP 3,084,515 - 4,935,224; Full time

Job summary

Tata Consultancy Services seeks a Nurse Triage USRN to serve as the clinical contact for patients in a virtual behavioral health program. Responsibilities include scheduling appointments, assisting with Rx refills, assessing symptoms, determining urgency, documenting interactions, and directing patients to appropriate care levels.

The role requires active USRN license in the Philippines and at least 2 years of clinical experience in triage, case management, or behavioral health, with strong

Qualifications

• Active USRN license, Philippines
• Minimum 2 years in triage or behavioral health
• Ability to work in a remote, voice-based environment

Responsibilities

• Conduct web and voice-based triage assessments for mental health patients
• Schedule appointments and assist with prescription refills
• Document encounters accurately in the EHR system
• Follow established clinical protocols and escalation pathways

Skills

Verbal communication

Clinical judgement

Documentation skills

Remote work

Tools

EHR systems

Job description

Tata Consultancy Services seeks a Nurse Triage USRN to serve as the clinical contact for patients in a virtual behavioral health program. Responsibilities include scheduling appointments, assisting with Rx refills, assessing symptoms, determining urgency, documenting interactions, and directing patients to appropriate care levels.

The role requires active USRN license in the Philippines and at least 2 years of clinical experience in triage, case management, or behavioral health, with strong