USRN - Up to 75K - BGC - Night Shift

weSource Management Consultancy Firm; Taguig; On-site; PHP 761,670 - 912,330; Full time

Job summary

A healthcare management consultancy is hiring US Registered Nurses (USRNs) for a night shift role in Taguig, offering a salary of up to 75K PHP. The position requires NCLEX-RN certification and experience with telephone triage in a BPO environment, along with skills in Electronic Medical Records and patient assessment. Ideal candidates have 3-5 years of experience and must be licensed in at least one US state, preferably Illinois. This is an exciting opportunity to leverage clinical expertise while providing patient care.

Qualifications

• NCLEX-RN certified nurses with 3-5 years of recent Telephone Triage experience.
• Licensure in at least one US state required; Illinois preferred.
• Minimum 2 years of clinical experience in a physician office or emergency room.

Responsibilities

• Accept calls from patients with varying medical concerns.
• Provide advice on over-the-counter medications.
• Document symptoms, nursing assessments, and advice in patient records.

Skills

NCLEX-RN certification

Telephone triage experience

Experience with Electronic Medical Records

Typing skills

Clear English communication

Ability to work independently

Education

Licensure in at least one US state

Clinical experience in related fields

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

About the job USRN - Up to 75K - BGC - Night Shift

We are hiring for USRNs for a BPO Client located in BGC, Taguig

Salary is up to 75K

Onsite and shift is Graveyard

Qualifications

• NCLEX-RN certified nurses with 3-5 years of recent Telephone Triage experience/ Call Center Experience
• Licensure in at least one US state is required. Nurses registered in the state of Illinois are highly preferred
• Preferred candidate with minimum 2 years of clinical experience in a physician office, one or more specialties, home health, critical care and/or emergency room
• Demonstrates empathy and compassion while interacting with patients, understanding their concerns, and providing support.
• Clinical Assessment: Skilled in handling different types of calls from patients/care givers, assessing patient symptoms and determining whether medical attention is necessary. Ability to provide guidance on self-care when appropriate.
• Experience working with Electronic Medical/Health Records and documenting electronically.
• Experience with various computer software, knowledge of Microsoft Word, Excel, Outlook, and the internet
• Typing skills to prepare forms and correspondence with speed and accuracy.
• Skilled in speaking English clearly and distinctly, with appropriate grammar. IELTS / TOEFL certification would be a value add
• Demonstrated ability to work as part of a team while functioning independently, maintaining confidentiality in all assignments, and showing initiative in identifying and solving problems as they occur.

Role and Responsibility:

• As a Telephone Triage Nurse accept telephone calls from patients with varying levels of acuity and types of medical concerns including but not limited to
• Performs to the level of a licensed registered nurse as dictated by the Illinois Nurse Practice Act
• General health inquiries
• Chronic disease management
• Medication Management
• Mental health concerns
• Promote clear and coherent verbal communication following an appropriate line of questioning & clinical assessment
• Medication advice: Provide advice on over-the-counter medications and recommend appropriate dosages
• Referral to Healthcare providers: Direct patients to the appropriate healthcare provider if necessary, such as primary care physician, specialist or emergency department
• Follow-up care: Provide follow-up care, checking in with patients to see how they are doing and ensuring that they are following the recommended treatment plan
• Assures quality of care by adhering to therapeutic standards; measuring health outcomes against patient care goals and standards; making or recommending necessary adjustments
• Accurately documents symptoms/complaints, nursing assessments, advice provided and patient/caller response in patient and department records.
• Maintains accurate and detailed patient records and pertinent information; posts tests and documents patient education provided. Enters all pertinent communications with the patient into the Medical Record
• Resolves patient problems and needs by utilizing multidisciplinary team strategies as appropriate and assists in the development of case management metrics to identify opportunities to improve care
• As a member of a health care team, functions in the role of patient advocate by being in the position of initial contact for patient-related issues
• Follows patient privacy in accordance with HIPAA.
• Ability to make sound decisions quickly and effectively, especially in urgent or critical situations
• Conducting outbound calls to patients in need of medical advice or follow-up care