Remote AMS 360 Insurance Support Specialist

Hire Overseas; Philippines; Remote; PHP 2,010,000 - 3,015,000; Full time

Benefits offered by this job

USD pay bi-monthly

Paid Time Off

Holidays

100% remote

Job summary

Hire Overseas is seeking a Customer Service Representative with hands-on AMS 360 experience to support an insurance-focused client operation. This client-facing role requires accuracy, responsiveness, and system fluency as you handle inbound inquiries and manage policy-related requests.

This fully remote position offers USD compensation bi-monthly, paid time off, holidays, and the flexibility to work from anywhere.

Qualifications

• Experience using AMS 360 in a professional setting.
• Strong written and verbal English communication skills.
• Prior work in an insurance agency environment is preferred.

Responsibilities

• Handle inbound inquiries via phone, email, or chat in a professional and prompt manner.
• Resolve policy-related questions and escalate complex issues as needed.
• Navigate AMS 360 to access and update customer and policy records; process changes, renewals, and cancellations.
• Maintain organized records and support data entry and workflow coordination.

Skills

English communication

Customer service

Tools

AMS 360

Job description

Hire Overseas is seeking a Customer Service Representative with hands-on AMS 360 experience to support an insurance-focused client operation. This client-facing role requires accuracy, responsiveness, and system fluency as you handle inbound inquiries and manage policy-related requests.

This fully remote position offers USD compensation bi-monthly, paid time off, holidays, and the flexibility to work from anywhere.