Remote Administrative Specialist (Independent Contractor)

Hunt St Pty Ltd; Philippines; Remote; PHP 637,000 - 784,000; Full time

Benefits offered by this job

Remote work

Independent contractor engagement

Job summary

Hunt St Pty Ltd (Philippines-based) is seeking an experienced Administrative Assistant to deliver reliable, high-quality support with a strong focus on accuracy, data security, and operational efficiency. This is a remote, independent contractor role aligned with AU business hours, with no training from scratch required.

You will manage scheduling, client intake, calendar coordination for mobile practitioners, and proactive scheduling to optimise workflows.

Qualifications

• Minimum 3–5 years of proven experience in customer service, appointment scheduling, or diary management (healthcare, allied health, or mobile services experience highly regarded).
• Proficiency with calendar/booking software (e.g., Splose, Cliniko, Halaxy, or similar) and MS Office/Google
• Proficiency with office software, project management tools, and digital communication platforms.
• Strong background in managing information securely and maintaining confidential records.
• Demonstrated ability to operate with minimal supervision while maintaining high standards of accuracy and professionalism.
• Excellent organizational skills, attention to detail, and ability to prioritize effectively.
• Strong written and verbal communication skills.
• A performance-driven work ethic and commitment to quality control.
• Ability to work independently, think ahead, and make practical scheduling decisions.

Responsibilities

• Manage administrative tasks with precision (scheduling, inbox, documents, records).
• Confirm client details and availability during intake for efficient scheduling.
• Offer appointment options based on therapist location and bookings.
• Manage cancellations and reschedules to fill slots promptly.
• Maintain calendar of mobile practitioners across suburbs.
• Ensure travel distances and times are realistic for each practitioner.
• Suggest alternative days/times when needed.
• Proactively fill gaps in schedules to reduce downtime.
• Capture client details and preferences in scheduling system.
• Maintain notes on each appointment for handovers.
• Uphold data security and confidentiality.
• Monitor workflows and flag issues proactively.
• Produce accurate reports and track deadlines.
• Coordinate with internal teams and external partners.
• Uphold consistency, structure, and quality in admin work.

Skills

Customer service

Appointment scheduling

Diary management

Communication skills

Attention to detail

Tools

Splose

Cliniko

Halaxy

MS Office

Google Suite

Job description

Hunt St Pty Ltd (Philippines-based) is seeking an experienced Administrative Assistant to deliver reliable, high-quality support with a strong focus on accuracy, data security, and operational efficiency. This is a remote, independent contractor role aligned with AU business hours, with no training from scratch required.

You will manage scheduling, client intake, calendar coordination for mobile practitioners, and proactive scheduling to optimise workflows.