Remote Admin Officer: Care Coordination & Billing

Sharesource; Davao City; Remote; PHP 350.000 - 520.000; Vollzeit

Benefits dieser Stelle

Remote/Hybrid flexibility

Work-life balance

Open culture

Supportive team

Learning & growth

B-Corp company

Zusammenfassung

Sharesource, a social enterprise serving Australian clients, seeks an organised Admin Officer to provide administrative and coordination support to Registered Nurses and the care team. You will handle client budgets, onboarding, service coordination, billing, and compliance, while maintaining accurate records in Visual Care/CRM and liaising with clients, families, carers, and providers.

This remote role offers Philippine-based flexibility with occasional onsite activities and opportunities to

Qualifikationen

• Experience as Admin Officer in an Australian work environment, preferably in home aged care or NDIS.
• Strong organisational and time-management skills.
• Excellent written and verbal communication with clients and providers.
• Attention to detail and ability to maintain accurate records.
• Proficient in Microsoft Office and comfortable with Visual Care/CRM.
• Adaptable and able to work in fast-paced settings.

Aufgaben

• Support RN with active case management including screening, intake, assessments, and care plan reviews.
• Prepare and manage client budgets to maximise funding and safety goals.
• Handle high-volume inquiries by phone, email, and online.
• Coordinate with clients, families, carers, and providers.
• Onboard clients and ensure service delivery.
• Maintain accurate client records in Visual Care/CRM.
• Prepare invoices and support billing, expenses, statements, and payroll.
• Provide rotating after-hours, weekend, and public holiday on-call support.
• Ensure compliance documentation meets organisational policies.

Kenntnisse

Organisational skills

Time management

Communication skills

Attention to detail

Tools

Microsoft Office

Visual Care/CRM

Jobbeschreibung

Sharesource, a social enterprise serving Australian clients, seeks an organised Admin Officer to provide administrative and coordination support to Registered Nurses and the care team. You will handle client budgets, onboarding, service coordination, billing, and compliance, while maintaining accurate records in Visual Care/CRM and liaising with clients, families, carers, and providers.

This remote role offers Philippine-based flexibility with occasional onsite activities and opportunities to