Remote Admin & Client Services Specialist (Part-Time)

BruntWork; Manila; Remote; PHP 279,000 - 424,000; Part time

Benefits offered by this job

Permanent work from home

Immediate hiring

Job summary

BruntWork is seeking an Administrative & Client Services Assistant for a fully remote accounting practice serving Australian clients. You will own client communications, onboarding, and day-to-day admin across a cloud-based toolkit, working with the principal and a small remote team.

The role offers part-time hours (20 per week, Mon–Thu 9:00–2:00 AEDT) with long-term stability, opportunities to streamline processes, manage calendars, social media, client updates, and BAS checks in Xero.

Qualifications

• Minimum 5 years of administrative experience.
• Strong ability to learn multiple software platforms.
• Follow documented processes accurately.
• Dual-monitor setup and fast internet (≥80 Mbps).
• Excellent English for professional client calls.
• Experience with practice management software is preferred.

Responsibilities

• Answer and manage all incoming client phone calls, directing inquiries to appropriate team members
• Complete client onboarding processes using the firm's documented procedures
• Schedule and manage appointments using Calendly for the principal and team members
• Create and schedule social media posts to maintain the firm's online presence using Meta Suite
• Publish monthly blog content to the website and distribute updates via MailChimp
• Manage workflows, tasks, and team communication within Karbon practice management software
• Handle client engagement processes through Practice Ignition
• Perform administrative tasks in Xero as directed, including checking chart of accounts and entering BAS
• Maintain availability and responsiveness during scheduled working hours
• Execute tasks efficiently following established processes while demonstrating initiative

Skills

Administrative support

Client communications

Tech-savvy

Process adherence

English proficiency

Tools

Karbon

Practice Ignition

MailChimp

Xero

Calendly

Job description

BruntWork is seeking an Administrative & Client Services Assistant for a fully remote accounting practice serving Australian clients. You will own client communications, onboarding, and day-to-day admin across a cloud-based toolkit, working with the principal and a small remote team.

The role offers part-time hours (20 per week, Mon–Thu 9:00–2:00 AEDT) with long-term stability, opportunities to streamline processes, manage calendars, social media, client updates, and BAS checks in Xero.