Remittance Officer

Robinsons Supermarket; Quezon City; On-site; PHP 340,000 - 520,000; Full time

Job summary

A leading supermarket chain in Quezon City is seeking a detail-oriented individual for a crucial role involving daily transaction reconciliation and performance monitoring across stores. You will support operational issues, coordinate with partners, and ensure compliance with policies. A Bachelor's Degree in a business-related course is required, and experience in the remittance center or retail industry is preferred. This position offers an exciting opportunity to contribute to business improvement projects.

Qualifications

• Bachelor's Degree in any business-related course is required.
• Experience in remittance centers is an advantage.
• Experience in the retail industry is preferred but not required.

Responsibilities

• Daily reconciliation of transactions and reports.
• Coordinate with stores to resolve transaction variances.
• Monitor store performance and initiate improvement projects.
• Support stores with operational issues encountered.
• Coordinate with external partners for various issues.
• Facilitate onboarding requirements for new services and products.
• Conduct spot checks to ensure compliance with policies.

Skills

Experience in remittance centers

Knowledge of retail industry

Education

Bachelor's Degree in business-related course

Job description

Job Description

• Daily reconciliation of remittance/other services transactions and ensure accurate matching of the reports
• Coordination with stores if in case there are variances in the transactions
• Monitor performance in all stores and initiate projects to improve same store performance
• Business Center Services Monthly Performance Update

Reconciliation & Reportorial Requirement

• Daily reconciliation of remittance/other services transactions and ensure accurate matching of the reports
• Coordination with stores if in case there are variances in the transactions
• Monitor performance in all stores and initiate projects to improve same store performance
• Business Center Services Monthly Performance Update

Operation Related Functions

• Support the stores on issues encountered
• Coordination with external partners in case there are issues in the system, settlement, service and customer concerns
• Support new store opening and ensure they offer all applicable Business Center services/products upon opening

Payment & Finance Related Functions

• Coordination and checking with the Treasury - Cash Management if settlement is credited to RSC bank account and ensure timely collection of commissions
• Create daily Request for Payment and ensure accurate and timely payment to Partners
• Monthly Issuance of Official Receipt/Collection Receipt and securing the 2307 from partners

Admin And Expansion Related Functions

• Support the Asst. FES Manager in facilitating the onboarding requirements of the existing/additional Business Center services/products
• Expand Business Center offer by rolling out new products and services to all banners

Audit and Compliance

• Conduct spot check to stores to ensure compliance to policies
• Perform competitors checking to validate and update current services and procedures and add more products and services similar to other stores and provide sound recommendation

Qualifications

• Possess a Bachelor's Degree in any business-related course
• With experience in remittance centers are advantage
• Has worked in a retail industry is preferred but not required