Remittance Officer

Robinsons Supermarket Corporation; Quezon City; On-site; PHP 300,000 - 500,000; Full time

Job summary

A leading supermarket chain in Metro Manila seeks an individual for daily reconciliation of transactions and operational support. The role involves coordinating with stores and external partners, ensuring timely payments, and enforcing compliance policies. Ideal candidates should possess a Bachelor's Degree in any business-related course, with experience in remittance centers as an advantage. Join us to support our business growth and service improvements.

Qualifications

• Bachelor's Degree in any business-related course is required.
• Experience in remittance centers is an advantage.
• Previous work experience in the retail industry preferred but not required.

Responsibilities

• Daily reconciliation of remittance and other services transactions.
• Support stores on encountered issues.
• Coordinate with external partners for various operational concerns.
• Conduct spot checks to ensure compliance with policies.
• Coordinate with Treasury for cash management and ensure timely commissions collection.
• Create daily payment requests and ensure timely payments to partners.
• Issue and secure 2307 receipts monthly from partners.
• Assist onboarding of existing/additional Business Center services/products for new/existing stores.
• Expand Business Center offerings by rolling out new products and services to all banners.
• Conduct spot checks to ensure policy compliance.
• Conduct competitor checks to update services and provide sound recommendations.

Skills

Attention to detail

Customer service

Coordination skills

Education

Bachelor's Degree in a business-related course

Job description

Job Decription:

Reconciliation & Reportorial Requirement

• Daily reconciliation of remittance/other services transactions and ensure accurate matching of the reports
• Coordination with stores if in case there are variances in the transactions
• Monitor performance in all stores and initiate projects to improve same store performance
• Business Center Services Monthly Performance Update

Operation Related Functions

• Support the stores on issues encountered
• Coordination with external partners in case there are issues in the system, settlement, service and customer concerns
• Support new store opening and ensure they offer all applicable Business Center services/products upon opening

Payment & Finance Related Functions

• Coordination and checking with the Treasury - Cash Management if settlement is credited to RSC bank account and ensure timely collection of commissions
• Create daily Request for Payment and ensure accurate and timely payment to Partners
• Monthly Issuance of Official Receipt/Collection Receipt and securing the 2307 from partners

Admin and Expansion Related Functions

• Support the Asst. FES Manager in facilitating the onboarding requirements of the existing/additional Business Center services/products
• Expand Business Center offer by rolling out new products and services to all banners

Audit and Compliance

• Conduct spot check to stores to ensure compliance to policies
• Perform competitors checking to validate and update current services and procedures and add more products and services similar to other stores and provide sound recommendation

Qualifications

• Possess a Bachelor's Degree in any business-related course
• With experience in remittance centers are advantage
• Has worked in a retail industry is preferred but not required