Remedial Collections Specialist

RCBC; Legazpi; On-site; PHP 300,000 - 520,000; Full time

Job summary

RCBC in Legazpi, Philippines invites applications for a Collections/Remedial Officer. You will manage delinquent consumer loans (PDL/NPL) through field visits, calls and emails, and work on payment workouts, restructuring, or foreclosure when necessary.

You will help achieve recovery targets while keeping costs under control. You have at least 2 years banking experience in lending/remedial management, and strong negotiation, communication, and analytical skills.

Qualifications

• Graduate of Business Management or related field.
• At least 2 years banking experience in lending/account/remedial management or credit analysis.
• Working knowledge of basic account management, documentation, legal procedures, negotiations, risk management, and remedial practices.
• Familiarity with BIR, SEC and BSP Regulations.
• Supervisory or team-leader experience in handling past-due loans, from early aging to litigation.

Responsibilities

• Probe, resolve and update Past Due Loans (PDL) and Non-Performing Loans (NPL) via telephone and field collection, remedial management and recovery/resolution.
• Evaluate clients' financial capacity and traces whereabouts of borrowers; implement alternative actions within approved guidelines.
• Negotiate with clients on repayment plans and secure concurrence with offered risk mitigation programs.

Skills

Negotiation

Communication

Field collection

Debt analysis

Microsoft Office

Leadership

Team supervision

Education

Business or related field

Tools

Microsoft Office Suite

Job description

RCBC in Legazpi, Philippines invites applications for a Collections/Remedial Officer. You will manage delinquent consumer loans (PDL/NPL) through field visits, calls and emails, and work on payment workouts, restructuring, or foreclosure when necessary.

You will help achieve recovery targets while keeping costs under control. You have at least 2 years banking experience in lending/remedial management, and strong negotiation, communication, and analytical skills.