Remedial Collection Officer for Pasig Head Office

Rykom Finance Corp.; Pasig; On-site; PHP 334,800 - 558,000; Full time

Benefits offered by this job

Performance Bonus

Government Mandated Benefits

Health Insurance

Professional Development

Job summary

A leading finance company in Pasig is seeking a diligent individual for an on-site role in delinquent account management. Responsibilities include negotiating collection efforts, analyzing clients' financial capacities, and maintaining client relationships. Candidates should possess a Bachelor's degree in Finance or related fields, with at least three years of experience in loan management. Strong communication and negotiation skills are essential for success in this role.

Qualifications

• At least three years of work-related experience in financial loan remedial management and collection.
• Ability to manage multiple accounts effectively under pressure.

Responsibilities

• Responsible for delinquent clients' requests, queries, and complaints.
• Negotiates and performs collection or recovery efforts on accounts.
• Extends a fine balance between the company's interest and the client's willingness to settle.

Skills

Excellent communication and negotiation skills

Detail-oriented

Strong problem-solving abilities

Education

Bachelor’s degree in Finance, Business Administration, or a related field

Job description

Rykom Finance Corp.

On-site - Pasig 3-5 Yrs Exp Bachelor Full-time

Job Description

Employee Recognition and Rewards

Performance Bonus

Government Mandated Benefits

Insurance Health & Wellness

Professional Development

Professional Development

Responsibilities

• Responsible for delinquent clients' requests, queries, and complaints that need to be considered to maintain goodwill with the company.
• Resolves the account promptly and prevents further deterioration.
• Negotiates and performs collection or recovery efforts on accounts.
• Recommend an appropriate recovery strategy, including restructuring/re-packaging/re-payment plan of the account to revert the loan account into the current / paying status.
• Analyzes the financial capacity of the client and the company's other recourse for secured loans.
• Extends a fine balance between the company's interest and the client's continuing patronage and willingness to settle the obligation to keep the existing relationship mutually beneficial (Remedial).
• Implement effective collection strategies in coordination with other support units in accordance with the strategies of the group/department and management mandate.
• Conforms to the internal company policies and procedures and extremal or regulatory memorandum guidelines in relation to recovery and collection procedures.
• Supports Management decisions, requirements, and expectations.
• Performs such other duties as may be assigned from time to time by the immediate supervisor and the Management.
• Assigned: Secured and Unsecured Loans.
• Prepare Demand / Collection Letters for Past Due accounts.
• Prepare Statement of Account and Payment Analysis.
• Personally visit clients for payment arrangements.
• Recommend past due accounts for appropriate legal actions.
• Monitors account closely to achieve targets set by the organization.

Job Requirements

• Educational Qualifications: Bachelor’s degree in Finance, Business Administration, or a business courses field.
• Experience Level: with at least three (3) years work-related experience gained from any financial field of loan remedial management and collection.
• Skills and Competencies: Excellent communication and negotiation skills.
• Qualities and Traits: Detail-oriented with strong problem-solving abilities.
• Responsibilities and Duties: Ability to manage multiple accounts effectively under pressure.
• Working Conditions: Office-based role in Pasig Head Office, with standard working hours.

Working Location

U709 9F, Citystate Centre, H3F7+87G, Shaw Blvd, Pasig, Metro Manila, Philippines