Rematado Manager (Pawnshop)

Infinity 88 Business Consultancy; Eastern Manila District; On-site; PHP 446,000 - 781,000; Full time

Job summary

Infinity 88 Business Consultancy seeks an experienced Rematado Operations Manager to oversee all rematado processes across branches in the Philippines. You will monitor end-of-redemption handling, ensure proper documentation, and coordinate with branch staff to prevent delays and losses.

You will manage inventory across branches, validate valuations with appraisers, and help optimize disposition channels while ensuring compliance with pawnshop laws and internal controls.

Qualifications

• Bachelor's degree in business, finance, or a related field.
• At least 3–5 years in pawnshop operations, rematado management, or retail asset control.
• Experience supervising teams and conducting branch audits.
• Familiarity with jewelry valuation, inventory reconciliation, and asset disposition.
• Proficiency in Microsoft Excel and inventory management systems.
• Strong leadership, analytical, and detail-oriented skills.
• Willingness to travel to branches for audits and monitoring.

Responsibilities

• Oversee rematado processing from end-of-redemption to authorized disposition.
• Review and validate rematado reports from branches.
• Maintain master rematado inventory and conduct reconciliations.
• Coordinate with appraisers for valuation and ensure compliance.
• Develop strategies to improve sales and asset disposition.
• Prepare monthly reports on inventory, aging, and performance.
• Ensure internal controls and documentation for audits.

Skills

Leadership

Analytical thinking

Inventory management

Valuation knowledge

Compliance awareness

Travel readiness

Education

Bachelor's degree in Business Administration, Finance, Accounting, or related field

Tools

Microsoft Excel

Inventory systems

Job description

KEY DUTIES AND RESPONSIBILITIES

A. Rematado Processing and Operations

• Oversee the complete rematado process, from monitoring pawned items approaching or reaching the end of their applicable redemption period through authorized disposition.

• Review and validate rematado reports submitted by branches.

• Ensure that all required notices, records, approvals, and other documentation are complete before an item is classified or processed as rematado.

• Establish standardized procedures and timelines for rematado processing across all branches.

• Coordinate with branch managers and operations personnel to resolve delays, discrepancies, and processing issues.

• Ensure that no item is sold or disposed of without proper authorization and compliance with applicable legal requirements.

B. Rematado Inventory Management

• Maintain an updated master list of all rematado items across branches.

• Monitor the quantity, condition, location, and recorded value of each item.

• Conduct regular physical inventory checks and reconciliation against system records.

• Ensure proper tagging, safekeeping, custody, and documentation of rematado assets.

• Monitor interbranch transfers and ensure that all movements are properly approved and recorded.

• Investigate missing items, inventory discrepancies, damaged assets, and unexplained variances.

• Recommend corrective actions to strengthen inventory security and accountability.

C. Jewelry and Asset Valuation

• Oversee the assessment and valuation of rematado jewelry, gold, watches, gadgets, and other pawned properties.

• Coordinate with qualified appraisers and technical personnel to verify authenticity, quality, condition, and estimated market value.

• Review valuation reports and proposed selling prices against approved company guidelines and relevant market information.

• Recommend revaluation when market prices change or when inventory remains unsold for an extended period.

• Ensure that high-value and specialized items receive appropriate technical assessment before disposition.

• Monitor valuation discrepancies and recommend improvements to valuation procedures.

D. Sales, Marketing, and Asset Disposition

• Develop strategies to improve the sale and turnover of rematado items.

• Recommend appropriate disposition channels, including authorized retail sales, auctions, or other company-approved methods.

• Monitor inventory aging and identify slow-moving items requiring management action.

• Review proposed selling prices and recommend adjustments based on documented valuations and approved pricing policies.

• Coordinate with Sales, Branch Operations, and Marketing teams to promote eligible items.

• Monitor sales proceeds and ensure that transactions are supported by proper documentation.

• Recommend strategies to maximize recovery value and reduce potential losses.

E. Financial Monitoring and Reporting

• Monitor the recorded value, selling price, sales proceeds, and recovery performance of rematado assets.

• Coordinate with Finance and Accounting to reconcile rematado sales, inventory records, and related financial entries.

• Prepare monthly reports covering inventory balances, aging, sales performance, recovery rates, and outstanding issues.

• Analyze variances between recorded values, approved selling prices, and actual sales proceeds.

• Submit recommendations to management regarding pricing, inventory disposition, and operational improvements.

• Ensure timely and accurate submission of required reports.

F. Compliance and Internal Controls

• Ensure that rematado activities comply with applicable pawnshop laws and regulations, company policies, and internal control procedures.

• Coordinate with the Compliance Department regarding documentation requirements, audit observations, and regulatory concerns.

• Ensure that redemption rights, applicable notices, and required processing procedures are observed before disposition.

• Maintain complete and auditable records of rematado transactions, valuations, transfers, sales, and approvals.

• Identify risks related to fraud, unauthorized transactions, inventory loss, and inaccurate valuation.

• Implement corrective and preventive measures for recurring operational issues.

• Support internal and external audits and ensure that findings are addressed within established deadlines.

G. Team Management and Branch Coordination

• Supervise and evaluate personnel assigned to rematado operations.

• Establish performance targets and monitor compliance with operating procedures.

• Train branch personnel on rematado processing, inventory handling, documentation, and reporting.

• Coordinate with Branch Managers to improve operational efficiency and accountability.

• Conduct branch visits and inventory inspections when necessary.

• Recommend staffing, training, and process improvements to management.

III. QUALIFICATIONS

• Bachelor's degree in Business Administration, Management, Finance, Accounting, or a related field.

• At least 3–5 years of relevant experience in pawnshop operations, rematado management, jewelry valuation, inventory control, asset management, or retail operations.

• At least 1–2 years of supervisory experience is preferred.

• Familiarity with pawnshop transactions, unredeemed pawned items, jewelry and gold valuation, and asset disposition.

• Experience in inventory reconciliation, pricing, sales monitoring, and financial reporting.

• Knowledge of internal controls, documentation standards, and applicable pawnshop regulations.

• Proficiency in Microsoft Excel and inventory or business management systems.

• Strong leadership, analytical, organizational, and problem-solving skills.

• High integrity, attention to detail, and accountability in handling valuable assets.

• Willingness to travel to branches for inventory audits and operational monitoring.