A local pawnshop in Lapu-Lapu is seeking a customer-focused individual to provide excellent service and manage transactions efficiently. Responsibilities include appraising items, processing loans, and ensuring compliance with policies. The ideal candidate has a high school diploma and preferred experience in retail or customer service. Training is available for appraising skills.
Qualifications
Previous experience in customer service, retail, or a similar role is preferred.
Basic knowledge of appraising items such as jewelry and electronics (training can be provided).
Attention to detail and ability to work with confidential information.
Responsibilities
Greet customers and provide information about pawnshop services and policies.
Appraise items such as jewelry, electronics, and other valuables to determine loan value.
Process pawn, loan, and redemption transactions accurately and efficiently.
Handle cash, issue receipts, and ensure proper documentation of transactions.
Maintain records of inventory and transactions in compliance with company policies.
Provide excellent customer service and address inquiries or concerns professionally.
Ensure the pawnshop is clean, organized, and secure.
Skills
Customer service
Mathematics
Communication
Organizational skills
Education
High school diploma or equivalent
Tools
Point-of-sale systems
Job description
Greet customers and provide information about pawnshop services and policies.
Appraise items such as jewelry, electronics, and other valuables to determine loan value.
Process pawn, loan, and redemption transactions accurately and efficiently.
Handle cash, issue receipts, and ensure proper documentation of transactions.
Maintain records of inventory and transactions in compliance with company policies.
Provide excellent customer service and address inquiries or concerns professionally.
Ensure the pawnshop is clean, organized, and secure.
High school diploma or equivalent.
Previous experience in customer service, retail, or a similar role (preferred).
Basic knowledge of appraising items such as jewelry and electronics (training can be provided).
Strong math, communication, and organizational skills.
Attention to detail and ability to work with confidential information.
Proficiency in using computers and point-of-sale systems.
Honesty, reliability, and ability to work under minimal supervision.