Relationship Manager - SME Lending (NBFI)

Michael Page; Makati; Hybrid; PHP 669,600 - 948,600; Full time

Benefits offered by this job

Hybrid work setup

Rapid company growth in SME lending

Job summary

A financial recruitment agency is seeking a professional with at least 5 years of experience in SME/commercial lending to manage and nurture a loan portfolio. The role requires the ability to handle complex borrower relationships and collaborate with credit teams. Candidates must have a background in credit discussions and maintaining a profitable loan book. This position offers a hybrid work setup in a rapidly scaling company within the NBFI sector.

Qualifications

• Minimum of 5 years experience in SME/commercial lending.
• Experience in traditional banks or NBFIs preferred.
• Strong background in borrower management and loan renewals.

Responsibilities

• Manage and nurture a portfolio of SME borrowers.
• Maintain low-NPL loan book with proactive monitoring.
• Develop knowledge of each borrower's cash flow cycles.
• Conduct business reviews and recommend upsell opportunities.
• Collaborate with the Credit team for portfolio health.
• Ensure high client satisfaction while declining requests when necessary.

Skills

SME/commercial lending experience

Credit discussions proficiency

Relationship management

Communication skills

Job description

• Take ownership of a growing SME loan portfolio
• Join a fast-scaling lender in the commercial/NBFI space

About Our Client

Our client is a start-up, fast-growing non-bank financial institution providing short-term and term loan facilities to SMEs and underbanked businesses across multiple industries. They offer financing solutions such as invoice financing, receivables bridging, and amortizing term loans.

Job Description

• Manage and nurture a portfolio of existing and newly assigned SME borrowers
• Maintain a profitable, low-NPL loan book with proactive monitoring
• Develop deep knowledge of each borrower, including cash flow cycles and business performance
• Conduct regular business reviews and recommend cross-sell or upsell opportunities
• Collaborate closely with the Credit team to ensure strong credit discipline and portfolio health
• Communicate clearly and assertively with clients, including situations that require declining requests
• Ensure high client satisfaction while protecting the company's lending position
• Serve as the main relationship contact; not a sales or lead‑generation role

The Successful Applicant

• At least 5 years of experience in SME/commercial lending
• Preferably from traditional banks (e.g., commercial/SME banking teams) or NBFIs in the same space
• Strong background in credit discussions, loan renewals, and borrower management
• Ability to handle complex, high-touch borrower relationships
• Charismatic, firm, professional, and able to say "no" while maintaining engagement
• Comfortable working closely with credit, legal, and accounting teams

What's on Offer

• Hybrid work setup
• Join a company scaling rapidly in the SME lending and NBFI sector