Relationship Manager

Paynamics; Philippines; On-site; PHP 400,000 - 640,000; Full time

Benefits offered by this job

Career growth opportunities

Healthcare benefits

Performance bonus

Job summary

Paynamics Technologies Inc. in Manila is seeking a results-driven Relationship Manager to expand our client portfolio and strengthen key accounts.

You will lead merchant acquisition efforts, manage client relationships, and collaborate with Sales, Product, and Marketing to ensure smooth onboarding and retention. Ideal candidates have a customer-first mindset, excellent communication, and a collaborative spirit.

Qualifications

• Bachelor's degree in a related field.
• Strong background in relationship management, customer service, or sales.
• Experience using CRM tools is a plus.
• Strong communication and interpersonal skills.
• Ability to problem-solve and manage client concerns efficiently.
• Customer-first mindset and proactive attitude.
• Collaborative spirit and team-oriented.
• Knowledge in sales strategy, data reporting, and CRM software.

Responsibilities

• Lead merchant acquisition efforts to expand our portfolio and grow the business.
• Manage and nurture relationships with key clients, ensuring high satisfaction and retention.
• Support and execute sales strategies for acquisition and growth.
• Quickly resolve client issues and escalated when needed.
• Ensure accuracy in client data and reporting.
• Collaborate with internal teams (Sales, Product, Marketing) for smooth client onboarding.
• Handle renewals and promote client loyalty.
• Identify business opportunities and address potential issues before they escalated.
• Uphold quality and compliance standards aligned with our Information Security Management System.

Skills

relationship management

customer service

sales

communication

problem solving

customer-first mindset

collaborative spirit

CRM knowledge

Education

Bachelor's degree in Business Administration, Marketing, Finance, Economics

Tools

CRM software

Job description

Join Our Team at Paynamics Technologies Inc.!

Paynamics Technologies Inc. is a Payment Service Provider and Software Development company based in Manila, Philippines. The company offers electronic payment products such as credit card/debit card processing, check processing, and alternative payments like bank transfers, e-wallets, and vouchers.

Key Responsibilities

• Lead merchant acquisition efforts to expand our portfolio and grow the business
• Manage and nurture relationships with key clients, ensuring high satisfaction and retention
• Support and execute sales strategies for acquisition and growth
• Quickly resolve client issues and escalated when needed
• Ensure accuracy in client data and reporting
• Collaborate with internal teams (Sales, Product, Marketing) for smooth client onboarding
• Handle renewals and promote client loyalty
• Identify business opportunities and address potential issues before they escalated
• Uphold quality and compliance standards aligned with our Information Security Management System

Qualifications

• Bachelor's degree in Business Administration, Marketing, Finance, Economics, or a related field
• Strong background in relationship management, customer service, or sales
• Experience using CRM tools is a plus
• Strong communication and interpersonal skills
• Ability to problem-solve and manage client concerns efficiently
• A customer-first mindset and proactive attitude
• Collaborative spirit and team-oriented
• Knowledge in sales strategy, data reporting, and CRM software

By applying, you authorize the company to process your personal information solely for recruitment purposes, in accordance with applicable data protection regulations.