Relationship Manager — Fresh Grad (Hybrid, Makati)

Paynamics; Philippines; Hybrid; PHP 279,000 - 446,000; Full time

Job summary

Paynamics Technologies Inc. in Manila, Philippines, is hiring a Relationship Manager open to fresh graduates for a full-time, hybrid role based in Makati City.

You will lead merchant acquisition, manage client relationships, support sales strategies, resolve issues, and collaborate with Sales, Product, and Marketing to ensure smooth onboarding and loyal customers.

Strong communication, CRM experience a plus; a customer-first mindset and collaborative spirit are essential for success.

Qualifications

• Bachelor's degree required in business or related field.
• Strong background in relationship management, customer service, or sales.
• Experience using CRM tools is a plus.
• Excellent communication and interpersonal skills.
• Able to problem-solve and address client concerns efficiently.
• Customer-first mindset with proactive attitude.
• Collaborative spirit and team-oriented.
• Knowledge in sales strategy, data reporting, and CRM software.

Responsibilities

• Lead merchant acquisition efforts to expand our portfolio and grow the business.
• Manage and nurture relationships with key clients, ensuring high satisfaction and retention.
• Support and execute sales strategies for acquisition and growth.
• Quickly resolve client issues and elevate when needed.
• Ensure accuracy in client data and reporting.
• Collaborate with internal teams (Sales, Product, Marketing) for smooth client onboarding.
• Handle renewals and promote client loyalty.
• Identify business opportunities and address potential issues before they escalated.
• Uphold quality and compliance standards aligned with information security.

Skills

Relationship management

Customer service

Sales

Communication

Problem solving

Team collaboration

Data reporting

Education

Bachelor's degree in business administration, Marketing, Finance, Economics, or a related field

Tools

CRM software

Job description

Paynamics Technologies Inc. in Manila, Philippines, is hiring a Relationship Manager open to fresh graduates for a full-time, hybrid role based in Makati City.

You will lead merchant acquisition, manage client relationships, support sales strategies, resolve issues, and collaborate with Sales, Product, and Marketing to ensure smooth onboarding and loyal customers.

Strong communication, CRM experience a plus; a customer-first mindset and collaborative spirit are essential for success.