Relationship Manager

Ardent Networks Inc.; Pasig; On-site; PHP 600,000 - 900,000; Full time

Job summary

Ardent Networks Inc. is seeking a proactive Relationship Manager to serve corporate clients and grow key accounts within ICT or engineering/technical services. You will coordinate with cross-functional teams to deliver client solutions in a fast-paced environment.

The role emphasizes account management, business development, and travel for client visits, with strong emphasis on client satisfaction and long-term partnerships. Strong communication and negotiation skills are essential.

Qualifications

• College graduate, preferably with a degree in Business or Engineering.
• At least two (2) years of proven experience in client management, account management, or sales.
• Experience handling corporate clients and growing accounts within ICT or engineering/technical services

Responsibilities

• Account Management & Growth: Manage, nurture, and grow key corporate accounts, ensuring high client satisfaction and building long-term partnerships.
• Business Development: Drive sales, engagement strategies, and market presence within ICT, engineering, or technical services sector.
• Project & Client Coordination: Coordinate with cross-functional teams to deliver on client requirements, manage multiple projects, and travel for client visits.
• Reporting & Analysis: Utilize CRM tools and MS Office to track progress, analyze performance metrics, and deliver reports.

Skills

Account management

Business development

Client relations

Communication

Negotiation

Project management

Education

Bachelor's degree in Business or Engineering

Tools

CRM tools

MS Office

Job description

We are seeking a proactive, results-oriented, and highly organized professional to join our team as a Relationship Manager. This role is ideal for a client-focused individual who possesses a strong understanding of engineering services and project management. You will be responsible for managing corporate clients, growing existing accounts, and collaborating with cross-functional teams to deliver exceptional client solutions in a fast-paced environment.

Key Responsibilities

• Account Management & Growth: Manage, nurture, and grow key corporate accounts, ensuring high client satisfaction and building long-term, relationship-driven partnerships.
• Business Development: Drive sales, engagement strategies, and market presence within the ICT, engineering, or technical services sector.
• Project & Client Coordination: Coordinate closely with cross-functional teams to deliver on client requirements, manage multiple projects simultaneously, and travel for client visits when needed.
• Reporting & Analysis: Utilize CRM tools and MS Office to track account progress, analyze performance metrics, and deliver comprehensive reports.

Qualifications:

• College graduate, preferably with a degree in Business or Engineering.
• At least two (2) years of proven experience in client management, account management, or sales.
• Experience handling corporate clients and growing accounts within ICT or engineering/technical services

Knowledge & Skills

• Technical & Industry Knowledge: A strong understanding of engineering services, solutions, industry standards, and familiarity with project management processes.
• Business Acumen: Solid knowledge of sales, business development, account management principles, and client engagement strategies.
• Core Skills:Excellent communication, presentation, negotiation, and problem-solving abilities.Proficiency in MS Office and CRM tools.Strong analytical, reporting, and multi-project management skills.
• Willingness to travel for client visits and project coordination.
• A strong pre-existing network within the engineering or industrial sector.